Field Technician
Window Nation
site measurements
change orders
pricing support
inventory management
service assessment
installation specs
Integral to our post-sale process and our customers’ satisfaction, Window Nation’s Field Technician provides accurate project measurements and completes services to the relevant stakeholders. Core ResponsibilitesVisit residential customer sites to measure each window, door, sliding glass door opening as needed Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements Support pricing process by providing accurate measurements and assessments for labor/materials Review installation project/process with customers Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions Execute change order specifications Maintain service parts inventory and equipmentComplete service assessments; identify needed services, materials, and labor to relevant stakeholders Fulfill service appointment specifications Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques. Maintain proficiency to do all tasks of the position. Maintain a substantive knowledge of product, install techniques, and construction basics Maintaining a driving record that meets company’s insurance standardsAbility to use an extension ladder in a safe manner to measure windows and perform servicesMust be able to pass EPA certification and follow EPA RegulationsKnowledge of local permit/license/historical/HOA requirementsBasic QualificationsHigh School Diploma, GED, or equivalent 2+ years professional experience measuring replacement windows 2+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projects Valid Driver’s LicensePreferred Qualifications Proficiency with MS Word, MS Excel; experience with Customer Relationship management systems preferred Capability to navigate various applications on an iPad Customer-centric mindset Superior time and project management skills Ability to navigate a CRM system (i.e., SalesForce, Dynamics, Microsoft systems)
- Review installation project/process with customers
- Execute change order specifications
- Maintaining a driving record that meets company’s insurance standards
- Support pricing process by providing accurate measurements and assessments for labor/materials
- Visit residential customer sites to measure each window, door, sliding glass door opening as needed
- Fulfill service appointment specifications
- Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
- Maintain service parts inventory and equipment
- Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions
- Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
epa certification
high school
2+ yrs experience
ms excel
crm
driver’s license
At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.
- Must be able to pass EPA certification and follow EPA Regulations
- High School Diploma, GED, or equivalent
- 2+ years professional experience measuring replacement windows
- Ability to use an extension ladder in a safe manner to measure windows and perform services
- 2+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projects
- Proficiency with MS Word, MS Excel; experience with Customer Relationship management systems preferred
- Knowledge of local permit/license/historical/HOA requirements
- Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques.
- Customer-centric mindset
- Valid Driver’s License
- Maintain a substantive knowledge of product, install techniques, and construction basics
- Maintain proficiency to do all tasks of the position.
- Capability to navigate various applications on an iPad
- Superior time and project management skills
- Ability to navigate a CRM system (i.e., SalesForce, Dynamics, Microsoft systems)
- no sponsorship for employment visas now or in the future.
- candidates must be authorized to work in the u.s. permanently without sponsorship.
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Founded 2006
Company Inception Year
The company was established in 2006 and has since grown to become a major player in the window and door industry.
Over 10 States
Geographic Reach
The company operates across multiple states, providing energy-efficient windows and doors to a wide geographic area.
- Catering to both residential and commercial properties with high-quality, energy-efficient windows and doors.
- Specializing in custom window and door installations that focus on enhancing homes with energy-saving solutions.
- Offering exceptional customer service, installation, and product warranties.
- Providing a wide range of product options, from vinyl windows to sliding glass doors, to meet various aesthetic and functional needs.
- Notable for offering a seamless customer experience from the first consultation to installation and beyond.
- Continuously expanding its market reach by acquiring other window companies.
- We strive to save energy, safeguard the environment, and reduce our carbon footprint.
- We make every effort to reuse and recycle as much as feasible.
- Entering a new community isn’t a decision we take lightly. We want to become a part of the community.
- Through our Window Nation Cares program, we want to help everyone find a place they can call home in their community.
More than 95%
ENERGY STAR qualified
Ensuring high energy efficiency standards in their products.
2 Trillion BTU/year
Energy savings from windows
Replacement windows significantly reduce national energy consumption.
99% Recycled
Vinyl utilization
Minimizing waste through effective recycling programs.
70 Million Windows
CO2 impact
Substantial reduction in carbon emissions through window installations.
- Vinyl framing is recyclable, durable, emits no toxins, and supports a circular economy.
- All scrap vinyl is recycled or repurposed, and biodegradable materials are used on-site.
$10,000 Donated
Charitable Contribution to Children’s Hospital
Donated $10,000 to Children’s Hospital of Pittsburgh to support their initiatives.
- Through Window Nation Cares, they partner with local organizations (Habitat for Humanity, Children’s Hospital of Pittsburgh, Cleveland APL, Coats for Kids) to help communities.
- Supported Habitat for Humanity home build in Baltimore County.
