Your Guide to a Beautiful Roof
The Account Executive (AE) role has two primary functions: direct sales and customer service. AEs manage the entire customer experience from start to finish, including generating new business, meeting with insurance adjusters, submitting job documentation, and coordinating with internal teams such as the Project Coordinator, Supplement, and Production departments.
AEs must promptly upload signed contracts, photos, measurements, and relevant notes into the CRM system after appointments to ensure accuracy and support internal workflow. They act as the main point of contact, providing regular updates, explaining insurance paperwork, coordinating selections and upgrades, and collecting payments, all while delivering a seamless, high‑quality experience that meets Legacy’s service standards.
Candidates who excel at building strong customer relationships, stay highly organized, communicate clearly, and take ownership of their work will thrive in this fast‑paced, field‑based role. Success also requires the ability to manage multiple jobs and deadlines, collaborate with internal teams, and maintain professionalism throughout the sales and service process.
Legacy Restoration is the leader in residential home exterior renovation, offering a complete line of roofing, siding, windows, gutters, and installation services. Our purpose, built on core values, is to improve the quality of life for employees and customers through the pursuit of excellence. We support career advancement, growth, leadership development, and actively give back to the communities we serve through volunteer activities.
Legacy offers career advancement and growth opportunities, was recently awarded the Ethics Torch Award by the BBB, and provides a comprehensive benefits package that includes 10 days paid time off, eight paid holidays, health, dental, and vision insurance, a 401(k) plan with company match, a vehicle allowance, and paid paternity leave. The company fosters a culture of excellence, accountability, professionalism, and continuous improvement, and encourages team‑building and community volunteering throughout the year.
Compensation ranges from $70,000 to $160,000 base salary, complemented by an uncapped commission structure; top performers can earn up to $220,000 annually. The role rewards high achievers while offering a stable salary foundation.
Your Expert Guide to Roofing in the Southeast At Southern Roofing and Renovation, we do more than repair and replace roofs, we provide a guided experience for homeowners and property managers from start to finish We serve residential homeowners and property owners of multi-family properties. Whether you're addressing storm damage or planning exterior improvements, our goal is to make the process easier while delivering exceptional results and peace of mind. Southern is known for our expertise, integrity, and unwavering commitment to quality. We believe that quality, trust and transparent communication are the cornerstones of every successful project. Our commitment goes beyond excellence, to serving our employees, our local communities and our customers. Recognized as one of the Top 100 Roofing Contractors in the U.S., we've earned awards for ethics, service excellence, and community involvement. But for us, the true measure of success is the lasting relationships we create—one home, one family, one community at a time. Let Southern be your trusted partner in building a better, stronger and more beautiful home exterior. Southern Roofing & Renovation, a Legacy Restoration Company, is based in Memphis, TN and serves 24 markets across the Southeast. With a commitment to quality craftsmanship and a five-star customer experience, Southern has become the trusted name in the Southeast roofing industry. The company offers a wide range of roofing services, including asphalt, tile and metal roofs, repairs, and maintenance. To learn more visit www.southernrnr.com.