Inspection Schedule Coordinator

Description

• Work with customers to set up quarterly and annual inspection schedules for the upcoming year
• Confer with customers or supervising personnel to address questions, problems, and requests for service or equipment
• Act as national accounts coordinator for the Inspection department and is responsible for retrieving work orders from various websites and distributing to the corresponding department contacts
• Relay work orders, messages, and information to or from technicians, supervisors, and field inspectors.
• Enter, update and retrieve information via multiple computer programs
• Assist in sending out inspection reports
• Coordinate and schedule the dispatch of technicians and equipment to appropriate locations according to customer requests, specifications, or needs, using radios or telephones.
• Assist Inspections Department Manager by scheduling inspections
• Coordinate subcontractors to perform their portion of inspections when applicable
• Prepares and maintains accurate records and logs of all telephone calls and other records, files and information systems
• Puts forth a courteous, friendly, helpful attitude at all times when answering the phones and dealing with both other associates and customers
• Assist in billing inspection jobs per office guidelines

Requirements

• Possess excellent written and verbal communication skills
• Scheduling experience is required
• Willing to pass a post-offer drug screen test and background check
• Efficient computer skills with working knowledge of Microsoft products such as Outlook, Word, Google Calendar and Excel
• Two years’ experience in the fire protection industry is a plus
• Detail oriented, Well-organized, proficient in multi-tasking and possesses time management skills
• Good customer service skills and a team attitude are essential

Benefits

• Annual Discretionary Bonus
• 401(k) Plan – Matching up to 3%
• Employer Paid Life Insurance
• Employee Stock Purchase Plan
• Paid Holidays
• Tuition Reimbursement
• Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave
• Profit Sharing Plan
• Health, Life, Dental and Vision Insurance
• Flex Spending (FSA) (Cafeteria Plan) and HSA
• Gym membership reimbursement
• Employee Assistant Program

Training + Development

Interview process

Visa Sponsorship

Security clearance