Host at Faena in New York, NY | USD25-25 | Kablio

Role

Answer phones and assist with guest inquiries and bookings
Monitor pacing of dining room and communicate with service staff to ensure smooth flow
Greet all guests warmly and professionally upon arrival
Escort guests to tables, providing menus and informing servers of arrival
Maintain awareness of guest preferences, VIPs, and seating strategy
Manage reservations, guest waitlist, and table assignments using designated system
Maintain a polished, welcoming presence at the host stand throughout service

Exceptional organization and floor awareness
Endure various physical movements throughout the work areas
Natural communicator with excellent phone and in-person etiquette
Familiarity with reservation systems (Resy, OpenTable, SevenRooms, etc.)
Warm, confident presence under pressure
Strong interpersonal and multitasking abilities
1–2 years of experience in a host or guest-facing role in upscale hospitality
Poised, polished appearance and communication
Comfortable handling guest concerns or requests diplomatically
Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds
Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift
Ability to move safely in uneven terrain or in confined spaces
Graceful handling of high-volume guest interactions

Information not given or found

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Company

Founded with a vision to blend art, design, and luxury into every experience.
A pioneer in transforming urban spaces through its iconic hotels, residences, and cultural institutions.
The company has developed some of the most luxurious and artistic resorts worldwide.
Known for its high-end properties, including hotels, residences, and commercial spaces.
Specializes in creating immersive environments where architecture meets culture and luxury.
Projects span across major global cities, focusing on luxury, art, and hospitality design.
They consistently collaborate with renowned architects, artists, and designers.
Recognized for its cutting-edge architectural designs and commitment to delivering exceptional experiences.

Hosts Earth Day and World Ocean Day public events including beach cleanups, open-water swim challenges and educational programming on water quality and marine ecosystems.
Offers farm-to-table dining at Campo with locally sourced ingredients and use of sustainable Zero Acre sugarcane oil.
Faena House residential building features energy-efficient lighting/appliances, advanced climate control systems, water-saving fixtures and irrigation, passive cooling through native landscaping and natural ventilation.
Faena House uses recycled and locally sourced construction materials and maximizes natural light to reduce artificial lighting.
Passive architectural design in Miami reduces need for mechanical cooling and irrigation.
No publicly stated net-zero target date on official channels.

No publicly available DEI strategy or gender statistics on official website or LinkedIn.