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Executive Director
Peakmade Real Estate
Oversees student housing operations, managing staff, leasing, finances, and property maintenance.
2d ago
Expert & Leadership (13+ years)
Full Time
Miami, FL
Onsite
Company Size
1,000 Employees
Service Specialisms
Property Operations
Marketing & Leasing
Accounting
IT
Property Development
Consulting
Market Research
Investment Strategy
Sector Specialisms
Residential
Multifamily
Student Housing
Co-living
Buildings
Communities
Property Management
Development
Role
What you would be doing
report generation
software training
financial reporting
payroll processing
income monitoring
budget development
- Accurately complete required reports as outlined in the Peak policies and procedures as well as additional reports requested by owner and/or supervisor(s)
- Effectively understand and operate the company's various software programs and ensure staff is properly trained in the respective programs for their positions
- Provide training and motivation to leasing staff and ensure group training sessions are conducted as needed
- Accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner
- Responsible for the general upkeep and cleaning of office, clubhouse, and buildings
- Ensure timely completion of all salary, bonus, and compensation paperwork, in addition to adherence to company standards for payroll and overtime calculations
- Manage a high-quality on-site staff through implementation of effective recruitment, training, motivation and development programs
- Constantly operates a computer and other office productivity machinery (i.e., a calculator, copy machine, and computer printer)
- Effectively monitor all income, including delinquencies
- Direct efforts to ensure all purchasing guidelines are followed
- Enforce resident retention and service request follow-up programs
- Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments
- Monitor an effective preventative maintenance program
- Implement and monitor effective lease renewal programs
- Establish and implement renewal and leasing goals
- Promote safe work practices among on-site staff
- Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed
- Conduct effective weekly team meetings
- Adhere to established company standards for screening applicants for residency
- Effectively show, lease, and move in prospective residents
- Direct entire Turn process as outlined in the Turn policies and procedures
- Evaluate and recommend changes on rent/pricing strategies, and ensure websites and printed material are accurate and updated
- Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy
- Analyze and evaluate monthly financial statements. Write clear and concise variance reports to substantiate the analysis
- Ensure leasing team achieves the highest standards regarding shopping report scores
- Ensure written and verbal communication to internal and external customers is professional and timely
- Ensure that all physical aspects of the property are at all times fully functional and maintained in an attractive condition
- Develop yearly operating budgets/forecasts and marketing plans
- Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge
- Effectively perform and document appropriate employee evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork
- Develop and maintain positive relationships with external customers
- Perform apartment inspections monthly as well as prior to move in and at move out.
- Manage property risk effectively by communicating incidents and potential liabilities as outlined in the Peak policies and procedures
- Responsible for approving projects through outside vendors
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
- Prepare and ensure staffing schedules are consistent with community needs
What you bring
entrata
5+ years
leadership
communication
financial analysis
college degree
- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Proven ability to perform in all areas of property management including people management, financial reporting, sales & leasing, maintenance and resident relations.
- 2+ years’ experience in student housing management experience highly preferred
- Travel may be required as necessary to attend training and other company functions
- Demonstrated leadership skills
- Proven ability to demonstrate Peak’s Mindsets
- 5+ years’ experience in multifamily property management required
- Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets/forecasts
- Working knowledge of property management software; Entrata highly preferred
- High school diploma or equivalent is required; college degree preferred
- The person in this position will need to be able to travel around town, market on campus and stand for long periods of time.
- The person in this position frequently communicates with students who have inquiries about their rent or leasing agreement. Must be able to exchange accurate information in these situations.
- Excellent verbal and written communication skills
- The person in this position frequency communicates with students who have inquiries about their rent or leasing agreement. Must be able to exchange accurate information in these situations.
- 401(k) Match
- 15 days of PTO + 2 additional “Wellbeing Days”
- Annual Leadership conference
- Paid Parental Leave
- 10 Year Peakiversary Trip
- Leadership development and coaching
- Additional rewards and recognition
- Wellness initiatives, healthy team competitions and reward programs through Peak's LiveWell program
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
300+ Properties
Managed Properties
The company has managed over 290 properties across various housing and multifamily developments.
140k+ Beds
Accommodation Capacity
The firm manages over 140,000 beds across a range of housing projects, from dorm-style communities to upscale multifamily developments.
- Provides a full-service real estate platform blending development, consulting, and property management.
- Focuses on student housing, multifamily buildings, and purpose-built rental homes with a ‘people matter most’ approach.
- Recognized for financial growth and excellence, including fastest-growing private companies and health and workplace awards.
- Celebrates employee achievements with unique cultural rituals like gong ceremonies and ‘Diamond Club’ trips.
We are passionate about making people our top priority in everything we do.
People Matter Most
We treat our teams, residents, partners, and communities with the respect that they deserve and value our relationships.
We take everyday experiences and make them exceptional.
Create Moments
We empower our teams to create memorable moments with a personal touch.
We will never compromise when it comes to our integrity.
Do The Right Thing
We do the right thing because it’s the right thing to do.
We seize opportunities to do what needs to be done.
Own It
We finish what we start and follow through on our promises, choosing more responsibility over less.
We are in a passionate pursuit to be the best version of ourselves.
Evolve
We must learn and adapt to continue to succeed.
88% Approval
Employee Culture Rating
The company's commitment to ESG priorities is reflected in its high Glassdoor approval rating for culture and values.
- Embed sustainability into property design, development, and operations, with focus on utility conservation and waste reduction through resident and employee education.
- Commitment to developing and operating environmentally sustainable, efficient communities under the 'Do The Right Thing' mindset.
- Promote culture of sustainability across the business and empower residents to join the journey.
4.4 rating
Employee Diversity Score
Glassdoor employee reviews for DEI initiatives reflect high satisfaction, with women giving a 4.1 rating and men giving a 4.4 rating.
- Peak Link council promotes a culture where everyone can learn, feel valued, and be part of the change; focuses on education, awareness and action.
- Project Belong initiatives include gender-inclusive housing and disability inclusion.
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