Independent Living Officer

On a day to day basis, you will deal with queries, incidents and issues that may occur in and around the independent living schemes. You will support and encourage social interaction and be creative and imaginative to deliver events and activities.

You'll also undertake regular Health and Safety inspections, to include fire alarm and water testing, ensuring that legislation is adhered to and report any communal repairs or defects, following through until completion.

As an Independent Living Officer, you’ll be a visible and approachable presence within our Independent Living community. Face-to-face contact is at the heart of what we do, helping ensure our customers feel safe, supported and happy in their homes.

Good IT skills, in particular MS Office, and the ability to use IT based systems is also required.

The use of a current driving licence and access to an appropriately insured vehicle is a requirement for the post. Mileage expenses will be reimbursed.

We’re looking for someone who has experience working in a customer-focused environment, ideally with an understanding of the needs of vulnerable individuals. You’ll be a great communicator, a team player, and someone who genuinely enjoys helping others.

Our residents come from a wide range of backgrounds, and many may be vulnerable, so we’re looking for someone who is caring, flexible, understanding and positive in their approach. You’ll be there to help with any concerns or issues that arise, offering reassurance and practical support.

£36,575.24 per annum

Full Time, Permanent (37 hours per week)

We’re excited to offer a rewarding opportunity to join our welcoming and dedicated Independent Living team here at bdht. This is a customer-facing role where your presence and support can make a real difference to the lives of our residents.

Independent Living Officer

• Wellbeing calendar of events throughout the year
• Holiday purchase scheme –buy up to an additional 5 days holiday per year
• Mental Health First Aiders
• Team budget every year to enjoy an afternoon out as a team
• Life insurance is available to members of the pension scheme
• Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)
• Monthly staff compliments raffle
• Free parking and refreshments
• Pension scheme – defined contributions pension administered by the Social Housing Pension Scheme (SHPS)
• Reimbursement for HRT pre-paid certificates
• Retail discounts scheme
• Healthcare Cash Back Scheme – Healthshield
• Holiday buy back scheme – bdht will buy up to 10 days holiday back from staff
• Corporate Sponsorship opportunities
• Employee Assistance Programme
• Reimbursement for annual flu jab
• Electric vehicle leasing scheme through Octopus Energy
• 32 days annual leave plus bank holidays
• Reimbursement for professional subscription fees