ASSISTANT COMMUNITY MANAGER - Kingston Gardens

Description

Key duties include creating a welcoming environment for residents and visitors, assisting in resident selection according to federal and state regulations, monitoring market conditions, and developing leasing marketing campaigns. The role also involves managing rent collection, security deposit administration, accounts payable, and assisting with the annual operating budget while mediating landlord‑tenant disputes when necessary.

The assistant is responsible for using maintenance software to track service requests, inspecting apartments, grounds, and community amenities, and ensuring all contractors and vendors receive compliance approval before work begins. They must also be prepared to act as the Community Manager if required.

• Create a welcoming environment for residents, visitors, and staff.
• Assist in attracting, screening, and selecting prospective residents per regulations.
• Monitor market conditions affecting leasing and operations.
• Develop and execute marketing and advertising campaigns for apartment leasing.
• Implement resident services programming.
• Manage rent collection and follow up on delinquent accounts.
• Deliver rent deposits to the bank and maintain related documentation.
• Oversee security deposit administration, including unit inspections and refunds.
• Handle accounts payable procedures.
• Assist in preparing the annual operating budget and maintaining budgetary guidelines.
• Mediate landlord‑tenant disputes as needed.
• Enter and track maintenance requests using software and review maintenance reports.
• Inspect apartments, property grounds, and community amenities for condition and cleanliness.
• Ensure contractors/vendors obtain compliance approval and monitor their work.
• Perform all functions of a Leasing Consultant.
• Work flexible schedule, including evenings, weekends, and travel as required.

Requirements

The position is an experienced, full‑time Assistant Community Manager located in Kingston Gardens, Macon, GA. It offers a salary range of $16.00 to $18.00 hourly and may require work on days, nights, weekends, and on‑call shifts. The role falls under the Management category and involves local travel as needed.

Reporting to the Community Manager, the Assistant Community Manager supports property administration, financial record‑keeping, leasing, marketing, and resident relations. The incumbent is expected to maintain excellent attendance, strong communication skills, and professional business relationships.

Required knowledge and skills include the ability to perform all Leasing Consultant functions, flexible scheduling, travel capability, strong computer literacy, excellent customer service, and effective written and oral communication. A high school diploma or equivalent is required, with at least one year of property management experience preferred, especially in affordable housing, Tax Credit, HUD, or Rural Development programs. Physical demands include accessing all property areas and using a computer for a minimum of seven hours daily.

• Demonstrate strong written and oral communication and customer service skills.
• Maintain computer literacy; proficiency in One Site preferred.
• Ability to step in as acting Community Manager if needed.
• Minimum high school diploma; one year property management experience preferred.
• Experience with affordable housing, Tax Credit, HUD, or Rural Development preferred.
• Physically able to access all areas of the property and work 7+ hours daily on a computer.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance