Lead Service Engineer/Specialist
Rovisys Building Technologies
Lead engineer delivering service, support, and project assistance for building automation controls.
22 days ago ago
Expert & Leadership (13+ years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Dublin, OH
Onsite
Company Size
100 Employees
Service Specialisms
Automation
HVAC
Water Systems
Compressed Air
Power Monitoring & Management
Chilled Water
Cooling Towers
Boilers
Sector Specialisms
Industrial
Commercial
Mission-critical
Hyperscale Datacenters
Electric Vehicle (EV)
Semi-Conductors
Pharmaceutical & Biotech
Building Automation
Role
What you would be doing
system troubleshoot
system upgrades
software installation
network configuration
instrumentation calibration
functional testing
- Identify and address system malfunctions or inefficiencies
- Support sales teams during customer meetings
- Participate in functional tests of all systems
- Participate in customer design review meetings
- Implement system upgrades and enhancements to improve efficiency and performance
- Troubleshoot installation discrepancies
- Collaborate with technical teams to resolve critical incidents quickly and efficiently
- Promptly respond to incidents, outages, and service disruptions to maintain SLAs
- Identify future sales opportunities with customer contacts
- Continuously monitor service and support communication channels, including phone lines, email, chat, and ticketing systems
- Assemble development system using project hardware and computers
- Draft system documentation from templates
- Works in a supervised role and/or with a team at a customer site
- Assist with developing commissioning test plans and documentation updates/redlines
- Install project software and configuration onto site systems
- Maintain relationships with existing customers
- Serve as a technical contact for customers
- Compile submittal and procurement documentation for controls and instrument hardware
- During on-call rotation assignment, individual is available 24/7 for an assigned period to respond to customer calls.
- Assist is customer demonstrations and acceptance testing
- Create instrument lists by examining P&ID drawings
- Perform regular inspections, maintenance, and software updates of control systems
- Inspect completed support requests
- Track service metrics, performance indicators, and key performance indicators (KPIs) to identify issues and trends
- Configure networks to interface with equipment.
- Perform instrumentation and software calibration and tuning
- Assist with developing training documentation/presentation on operations and maintenance of system
- Provide technical support for service technicians
- Participate in point-to-point loop checks
What you bring
niagara n4
python
plc
bachelor's
3+ years
rockwell
- Controls Experience: Tridium: Niagara N4
- Other useful technologies include: Scripting languages (VBA, Python, etc.)
- Configure DDC, PLC and/or DCS control algorithms
- Education – Bachelor’s degree in approved mechanical, electrical or similar engineering degree track OR equivalent industry experience.
- 3 + years of experience in at least one applicable controls platform:
- Understanding of sequence of operations and P&IDs for HVAC and plant utilities.
- Rockwell: FactoryTalk Suite, RS Logix/Studio 5000, familiarity with PlantPAx DCS
- Position requires travel to customer facilities for maintenance, troubleshooting, and installation activities.
- Experience with specifying instrumentation and control valves for HVAC systems
- Distech: Experience with BACnet and LON Distech controllers, Eclypse Controllers
- Basic understanding of mechanical and electrical systems found within customer environment.
- Knowledge of Kepware OPC server, ThinManager, VMware is preferred.
- Experience with functional testing, including the ability to create, maintain, and execute test plans.
- Configure user interface and HMI screens
- Presence at customer locations and travel required. Variable by geographical location
- Basic understanding of HVAC systems in large building automation systems.
- Siemens: Experienced with Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC or Insight
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Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
- designs and implements advanced automation and control systems for buildings.
- focus on energy-efficient solutions to optimize operations in commercial and industrial spaces.
- expertise spans projects like smart HVAC systems, energy management, and building performance monitoring.
- partners with building owners and facility managers to integrate cutting-edge technologies for efficiency and sustainability.
- leverages deep knowledge of building systems to deliver tailored solutions for clients' specific needs.
- notable projects include multi-building systems for large-scale commercial complexes and cutting-edge residential smart home solutions.
- systems help clients reduce costs, enhance comfort, and ensure greater environmental responsibility.
25+ Years
Experience & Growth
Consistent organic growth over a quarter century without acquisitions or mergers.
- Combined with plant floor experience, operations experience, and process industry knowledge, solve the toughest automation challenges.
- A single engineer often leads a project from inception to completion.
- Building relationships directly with clients is the cornerstone of our customer approach. Every project is weighed for benefits and risks to provide up-to-date, reliable solutions.
- Devoted to an environment where engineers can explore current software, hardware, and technology tools. Co-op and college recruiting programs build a strong talent pool, low attrition, and exceptional team atmosphere.
25% emissions reduction
Modernized Building Controls
Helped reduce emissions across over 1 million cubic feet of production space for a major automaker.
- Enabled a data center to pull water from an underground source—eliminating the need to source millions of gallons/month from municipal utilities, preserving local water resources.
- Implemented BMS and chemical systems into remote-accessible HMI, reducing management resources and financial cost for ongoing operations.
- Targeting net-zero emissions—(no explicit target date found to date).
- No publicly available data found on DEI strategy, goals, or outcomes—including gender-related statistics.
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