Museum Education Tour & Activities Associate

Description

• Assist with rebooking, upgrades, or phone inquiries regarding general operations when needed.
• Keep informed and updated on artist changes on the walls and in the galleries, incorporating this knowledge in guided tours.
• Assist in the purchasing and upselling of tours to guests.
• Conduct engaging, accurate, and inviting museum tours for guests who purchase tour tickets.
• Assist guests at the tour registration desk with inquiries about guided tours.
• Provide high-level customer service during tours and be able to adapt to each group’s specific needs.

Requirements

• Ability to manage in outdoor conditions, including adverse weather and high heat.
• Some knowledge of the Wynwood District is required.
• Fluency in English is required; Spanish or a second language is a plus.
• Demonstrate specific and in-depth knowledge of the artists presenting at the walls.
• Excellent interpersonal and communication skills with a diverse group of clients and guests, and a team player.
• Some knowledge of graffiti and street artists is required; knowledge of different graffiti styles and how to use spray cans and
• Previous experience in a Hospitality role required; museum or amusement park is a plus.
• Ability to stand and walk for long periods of time.

Benefits

• Personal Time Off Benefits
• Dining Discounts
• Flexible hours
• Competitive pay
• Life, medical, vision, and dental health insurance after 90 days & more!
• Flexibility in working hours, as some evening and weekend work is required.

Training + Development

Interview process

Visa Sponsorship

Security clearance