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Floor Houseperson | Newark Marriott Courtyard UD
Shaner Hotels
Responsible for maintaining cleanliness and organization of public areas in a hotel, responding to guest requests, and assisting with housekeeping tasks.
19d ago
Junior (1-3 years)
Full Time
Newark, DE
Onsite
Company Size
1,000 Employees
Service Specialisms
Property Development
Project Management
Design
Consulting
Technical Services
Sector Specialisms
Hotel Operations
Development & Pro Formas
F&B Concept Development to Operations
Revenue Management
E-commerce
Sales & Marketing
Accounting
Human Relations
Role
What you would be doing
team support
guest experience
deep cleaning
supply organization
issue resolution
room delivery
- Support your team with other housekeeping duties as needed
- Make a real impact on the guest experience every day
- Complete seasonal deep-cleaning projects
- Organize and stock supply closets to keep things running smoothly
- Help report and resolve maintenance issues
- Deliver requested items to guest rooms
- Keep all public areas spotless and guest-ready
- Follow all safety, security, and cleanliness standards
What you bring
cleaning experience
chemical handling
communication skills
hotel experience
detail oriented
guest response
- Prior cleaning experience (1 year minimum preferred)
- Knowledge of safe chemical handling
- A friendly, can-do attitude and strong communication skills
- Previous hotel experience a plus
- A strong work ethic and eye for detail
- Respond quickly and professionally to guest requests
- Bilingual in English/Spanish is a bonus!
- Flexible availability, including weekends and holidays
- Opportunities for growth within a respected hospitality brand
- Enjoy travel and meal discounts
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background check may be required.
Company
Overview
1985
Year Established
The company was founded in 1985 and has been actively involved in the hospitality industry ever since.
- Shaner Hotels is a family-owned company with a rich history in the hospitality industry.
- Focuses on hotel ownership, management, and development across the United States.
- Operates a diverse portfolio of hotels, including major global brands and independent properties.
- Known for expertise in transforming underperforming properties into successful operations.
- Business model includes long-term investments with a focus on profitability and asset appreciation.
- Strong presence in the upscale and select-service hotel segments.
- Projects often involve extensive renovations, brand conversions, and strategic expansions.
- Standout in the industry with a hands-on management approach.
- Prides itself on deep industry relationships and ability to adapt to market trends.
- Delivering superior customer service is a top priority.
- Innovation and continuous improvement are central focuses.
- Teamwork, communication, and mutual respect are highly valued.
- A positive and empowering work environment is a key focus.
- Building long-lasting relationships with guests, employees, and stakeholders is a core commitment.
2050 Net Zero Target
Net-Zero Emissions Goal
Aiming to achieve net-zero emissions by 2050 to offset all greenhouse gas emissions.
- Committed to reducing water and energy consumption across all properties.
- Focused on adopting sustainable building practices and incorporating energy-efficient technologies into its operations.
- Continuously monitors environmental impact and implements green initiatives to minimize waste and improve sustainability.
- Promotes a culture of inclusivity and equal opportunity across all levels of the organization.
- Has established clear goals for gender diversity in leadership roles, aiming to increase female representation at senior levels.
- Actively fosters a welcoming environment for employees from diverse backgrounds and experiences.
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