Lead Valet

Description

The role involves overseeing valet operations, coordinating traffic flow, communicating procedures to guests, handling guest interactions, managing payments and tip pools, and maintaining a clean work environment, all while working outdoors in various climates.

• Provide leadership and direction to team members.
• Relay communication between team members, clients, customers, and management.
• Report performance issues to the supervisor.
• Assist with training of the cleaning team.
• Coordinate work assignments and create daily/weekly schedules.
• Communicate valet procedures and directions clearly to guests.
• Respond to basic customer and team member inquiries.
• Monitor illegal parking and secure vehicles promptly.
• Interact with guests in a friendly manner and assist with loading/unloading.
• Collect and secure guest keys.
• Predict traffic flow peaks and arrange extra support during wait times.
• Accurately tally and split the tip pool.
• Receive and process various valet payments.
• Reconcile and report daily revenue.
• Operate, park, and retrieve vehicles safely, obeying traffic laws and facility policies.
• Keep the work area clean of debris.

Requirements

Candidates must be at least 18 years old, hold a valid driver’s license, and be able to operate both standard and automatic transmissions. Prior valet leadership experience is preferred.

• Must be 18 years of age or older.
• Must possess a valid driver’s license.
• Must be able to operate both standard and automatic transmissions.
• Prior valet leadership experience preferred.
• Work outdoors in all climates for extended periods.

Benefits

The Valet provides professional, courteous, and compassionate guest services, giving direction, motivation, and guidance to a team of cleaners. The position offers a pay rate of $18.20 per hour and requires open availability for shifts.

Training + Development

Interview process

Visa Sponsorship

Security clearance