Server/Bartender

Description

• Serve beverage and menu items uniformly according to established standards, expectations and recipes
• Stock daily inventory taken
• Stock all glassware and ashtrays
• Attend all hotel required meetings and trainings.
• Stock all paper and plastic needs for bar such as napkins, straws, stirrers and micros paper
• Make sure the bar is neat and clean at all times
• Serve and assist bar guests in a warm, sincere, accommodating and professional manner
• Maintain cleanliness and design aesthetics of all areas, especially those visible to guests including: bar top, glass selves, bar back, and service bar
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Maintain and upkeep inventory of fruits, juices, water, beer, liquor, garnishes, coffee/tea, silverware, napkins, salt & pepper, and other bar related items
• Main par level stocks and assist bartender whenever necessary
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Prep all fruits, garnishes, and juices and ensure its freshness
• Provide level of service consistent with established standards in every aspect
• Answer specific questions about food prep using culinary terminology and about Standard drinks in an articulate and detailed manner using technical and service aspects
• Fill all ice wells with ice
• Open and set up bar, including stocking liquor bottles
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Complete all side work requirements, including pre and post shift, daily, and monthly duties
• Fill requisition sheet and give to manager

Requirements

• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to cross-train in other hotel related areas.
• High School diploma or equivalent and/or experience in hotel or a related field preferred.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be able to show initiative, including anticipating guest or operational needs.
• Ability to stand during entire shift.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be able to maintain confidentiality of information.

Benefits

• Flexible and long hours sometimes required.
• Swift, efficient, and uniform service of orders per drink ticket

Training + Development

Interview process

Visa Sponsorship

Security clearance