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Area Manager
Abm Industries
Provider of integrated facility, infrastructure, and mobility services to commercial, industrial, institutional clients.
Manage daily operations, staff, and service quality for assigned building.
Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns.
and respond to questions from managers and customers.
Conduct quality of service inspections at assigned buildings.
Control supplies, equipment, and personnel necessary to meet customer specifications.
Work with District Manager to develop an action plan for all invoices that are outside of the contractual parameters.
Ensure each team member is well versed in the set scope of work and look for opportunities to be more efficient and for tasks to be performed in a safe manner.
Develop operational improvement plans and implement process changes within assigned buildings.
Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.
Responsible for appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and terminating employees.
Attempt to increase revenue by ensuring the Supervisors are looking for ways to provide additional or periodic services to the customers.
Coordinate service activities for assigned building. Ensure that services are performed as contracted and at the intended profit margins.
Manages and provides leadership to Supervisors, and Lead personnel assigned to the buildings.
Manage the company’s quality control monitoring and safety programs at the assigned buildings.
Responsible for the overall direction, coordination, and evaluation of personnel within the assigned building. Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.
Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies.
Ensure that all paperwork, including terminations, labor variance action plans, and operational model is complete and accurate and is submitted to the district/hub in a timely manner.
Attend ABM training workshops when scheduled.
Ensure compliance with company policies and procedures and all federal, state, and local government regulations.
What you bring
amazon experience
cost estimating
ms office
associate degree
supervisory experience
communication
Previous Amazon Experience a Plus
Must be available during day operations as well as the night operations by visiting the sites on a regular basis to ensure you know each one of your employees onsite and understand the routines they have in place.
Proven ability to work with various levels of staff and management
Must be able to write reports and business correspondence and effectively present information
Good communication skills both written and verbal.
Experience in cost estimating/pricing work.
Knowledge of MS Office including word, excel and powerpoint.
Associates degree is preferred but not mandatory.
A minimum of three years of supervisory experience in a service/customer-oriented
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