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Full- Time Concierge (M-F, 4pm-12am)
Comstock Companies
Deliver front‑desk concierge service, assist residents/guests, manage calls & amenities.
9d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Reston, VA
Onsite
Company Size
500 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Residential
Commercial
Mixed-use
Transit-oriented development
Industrial
Infrastructure
Buildings
Energy
Role
What you would be doing
building walks
amenity coordination
phone management
security access
visitor greeting
customer service
- Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed
- Coordinate reservation for amenity space, loading elevators and loading dock
- Manage incoming phone calls and direct them to the appropriate destination
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Ensure that only authorized individuals enter the building
- Work scheduled shifts
- Meet and greet all visitors such as tenants, guests and prospects
- Respond to tenant questions and complaints in a timely manner
- Provide Class “A” customer service – Building a good rapport with tenants and going above and beyond whenever possible
What you bring
high school
microsoft office
customer service
problem solving
concierge
teamwork
- Must have a positive, can-do attitude and be able to fuel growth and innovation
- High School Diploma or equivalent (GED)
- Strong sense of urgency
- Strong customer service background
- Outgoing personality with ability to relate to diverse group of people
- Proficient in Microsoft Office, particularly Outlook, Word and Excel
- 1 year of concierge or high-end customer service experience is preferred
- Self-motivated and high energy
- Strong problem-solving skills
- Must be highly credible and trustworthy, and operate with high degree of integrity
- Self-directed and able to work independently, with minimal supervision
- Must be able to work weekends
- Ability to multitask and prioritize tasks with a strong attention to detail
- Ability to work well in a team establishing good working relationships with others
- Ability to work holidays required. Flexibility to pick up additional shifts, as needed
- Exceptional oral and written communication skills
- Must be customer-focused and results-oriented
- Enjoy a Friendly Work Environment that values collaboration
- Commuter Benefits
- Free Parking and EV charging
- Opportunities for Advancement within our expanding portfolio
- Parental Leave Program
- Competitive Salary with Bonus Potential
- Housing Discount
- Annual Professional Development Funds to fuel your growth
- Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded with a vision to redefine real estate development and construction across the United States.
- A track record of delivering high-quality, innovative residential, commercial, and industrial projects.
- Focused on a wide range of sectors, from heavy civil to government, ensuring a deep impact on communities.
- Committed to using cutting-edge technology and sustainable practices to create lasting value.
- Known for tackling complex and large-scale projects, including mixed-use developments and urban infrastructure.
- With years of experience, the company has established a reputation for precision, reliability, and excellence.
- Believes in acting with integrity, honesty, and transparency in everything they do.
- Values collaboration and strength through teamwork, emphasizing the importance of each person's ideas and expertise.
- Committed to achieving the highest standards in all aspects of their business.
- Embraces change and continuously seeks innovative solutions to meet clients' needs.
- Takes responsibility for actions and delivers results with a strong sense of ownership.
2050 Net Zero
Net Zero Commitment
Aiming to achieve net-zero carbon emissions across all operations by the year 2050.
- Prioritize sustainable development practices in all projects, utilizing eco-friendly materials and technologies.
- Incorporates green building certifications such as LEED and ENERGY STAR in its developments.
- Actively engaged in environmental preservation, integrating nature-based solutions where possible.
- The company prioritizes fostering an inclusive and diverse workplace.
- They have set goals for increasing diversity within leadership and operational teams.
- The company actively tracks diversity metrics, including gender representation and racial diversity.
- The company has committed to improving gender equity, with specific targets for female leadership roles.
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