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HVAC Technical Trainer/Instructor
Gervais Mechanical Services, Llc.
HVAC Technical Trainer/Instructor responsible for designing and conducting training programs to improve individual and organizational performance in HVAC services.
21d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Auburn, MA
Field
Company Size
18 Employees
Service Specialisms
Heating services
Air conditioning
Plumbing
Electrical contracting
HVAC units (repair, installation, maintenance)
Boiler heating (gas & oil)
Furnace installation & repair
Ductless mini‑split systems
Sector Specialisms
Residential
Commercial
Role
What you would be doing
training programs
training delivery
performance evaluation
training monitoring
client support
training meetings
- Writes training programs, including outlines, text, handouts, and tests.
- Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
- Develop alternative training methods if expected improvements are not seen.
- Administers written and practical exams and writes performance reports to evaluate trainees' performance.
- Keep current with developments in area of expertise by reading current publications, books, articles, etc.
- Conducts course feedback evaluation to determine measurements of training success or areas of improvement.
- Devise programs to develop maximum potential among employees in lower-level technician positions.
- Maintains quality training by establishing and enforcing organization standards of practice and protocol.
- Monitor and record tool Co-Op program. Maintain policies in accordance with our Program.
- Evaluate modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts.
- Develop or implement training programs related to efficiency, recycling, or other issues with environmental impacts.
- Evaluate training materials used for instruction, such as outlines, texts, or handouts.
- Provide support on nights and weekends to technicians that are running into technical difficulties and coach through diagnostic if needed, or discuss what issue could be.
- Attend meeting or seminars to obtain information for use in training programs or to inform management of training program status.
- Lectures class on safety, installation, programming, maintenance, machinery, and equipment, following outline, handouts, and texts.
- Offer specific technical training programs to help workers maintain or improve job skills.
- Monitor, evaluate, or record training activities or program effectiveness and file documentation.
- Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
- Design, schedule, and administer meetings, classes, and demonstrations to conduct training.
- Provide assistance and site visit if needed for customer concerns on technical inquiries after multiple warranty or callbacks.
- Monitor training costs and prepare budget reports to justify expenditures.
What you bring
high school
residential hvac
training development
epa 608
lead renovator
customer service
- High school GED or equivalent
- Clean and neat appearance
- Minimum 7 years Residential HVAC Service experience
- Minimum 5 years Training & Development experience
- EPA 608 and Lead Renovator Certification preferred.
- Strong customer service and communication skills
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- pre-employment background checks may be conducted
Company
Overview
2004 Founded
Year Established
The company was established in 2004 by brothers Jeff and Scott Gervais.
$3.1M Revenue
Annual Revenue
The company generated an estimated $3.1 million in annual revenue before joining a national group.
- Over nearly two decades it expanded across Central and greater Boston, tackling both routine repairs and large‑scale installations.
- Today their projects range from emergency furnace fixes at midnight to full HVAC, plumbing, and electrical roll‑outs for homes and businesses.
- They specialize in heating (boilers, furnaces, ductless), air‑conditioning (central, rooftop, mini‑split), plumbing, and residential electrical upgrades.
- Known for rapid 24/7 emergency response and flexible financing options, they’ve built a reputation for reliability and responsiveness.
- Post‑acquisition, they retained their family leadership, ensuring continuity and a personal touch amid wider corporate backing.
- Valuing integrity in all actions and decisions.
- Committed to ensuring customer satisfaction in every interaction.
- Promoting teamwork and collaboration across all levels.
- Focusing on continuous improvement to enhance performance and processes.
- Prioritizing safety in all operations and activities.
- Holding themselves accountable and maintaining reliability in their work.
- Striving for excellence in quality across all products and services.
- Strive for energy efficiency and reduced emissions in all projects
- Commitment to using sustainable materials where possible
- Proactive in reducing waste through innovative solutions
- Focus on minimizing environmental impact of operations
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