Survey Training & Support Specialist
Duncan-Parnell Inc.
Deliver on‑site & remote training and support for survey software & hardware.
3 days ago ago
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Orlando, FL
Field
Company Size
160 Employees
Service Specialisms
Surveying
Construction
Engineering
Geospatial
Mapping
Consulting
Technical Services
3D Modeling
Sector Specialisms
Construction
Engineering
Surveying
Architecture
Design
Reprographics
Geospatial
Laser Scanning
Role
What you would be doing
survey software
training materials
customer training
sales demonstrations
survey hardware
test configuration
- Survey software including but not limited to Trimble Access, Trimble Business Center, Trimble Perspective, Spectra Precision Survey Pro and Spectra Precision Origin.
- Develop training materials, both print and video
- Provide customer training and support on the following software and hardware:
- Support sales staff with demonstrations
- Provide training both on site with customers and online
- Survey hardware including but not limited to the Trimble R Series GNSS Receivers; Trimble S Series Robotic Instruments; Trimble SX12 Scanning Total Station; Trimble X9 and X12 Scanner; Spectra Precision SP Series GNSS Receivers; Spectra Precision Focus Series Robotic Instruments; and Trimble, Spectra Precision and Nikon Total Stations.
- Test and configure Trimble hardware and software
What you bring
trimble
spectra precision
uas
ms office
land surveyor
self-starter
- This position will work in our Orlando, FL office when not in offsite training.
- Excellent time management skills with ability to multi-task, self-prioritize and meet deadlines.
- Present at industry-related conferences and seminars
- Proven presentation and communication skills.
- Must be a self-starter with the ability to work independently.
- Work experience and proficiency in MS Office applications, including Word, Excel and Outlook.
- Overnight travel is required up to 60% of time.
- UAS experience a plus.
- Experience using Trimble and Spectra Precision software and hardware in the field.
- Experience as a land surveyor.
- Paid Parental Leave
- Medical, dental, vision, life, and long-term disability insurance available
- PTO and Holidays
- Company cell phone and vehicle for business use
- 401(k) Retirement Plan
- Medical and dependent care FSA or HSA
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
1946
Year Founded
The company was established in 1946 by Charlie Duncan, a World War II veteran, beginning its journey as a blueprint and drafting supplier.
15–18
Physical Locations
The company maintains a footprint of 15–18 physical locations across the Southeastern U.S., reflecting steady expansion.
2021
Year of Division Sale
The company sold its 3D-printing division to TPM in 2021, demonstrating strategic focus on core offerings.
$10–50M
Estimated Revenue
The company's estimated revenue falls in the range of $10–50 million, supported by strategic ERP investments.
- Evolved across three generations into a leading AEC technology provider.
- Built dealer relationships with brands like Trimble, HP, Canon, DJI, and YellowScan, integrating hardware, software, and field training.
- Typical projects include supplying GNSS survey systems, UAV mapping packages, plotters for construction plans, and custom signage for industrial and commercial jobsites.
- Maintains service and rental centers alongside print and signage shops, offering in-house maintenance and wide-format printing.
- Remains a family-owned independent, combining deep AEC tech expertise with hands-on service, bridging legacy drafting roots with modern geospatial and print solutions.
- Taking care of customers by treating them with respect, conducting themselves honestly, and providing real value for their money.
- Employees are our greatest internal resource and must be well-trained to serve customers.
- Committed to staying on the forward edge of technology in all markets.
- We never stop in our efforts to improve on everything we do, every single day.
- We hold ourselves accountable to all of our stakeholders: Employees, Customers, and Vendors.
- INTEGRITY
- HONESTY
- TRUST
- employees report a 'supportive environment'
- employees report an 'inclusive work environment'
- employees report 'trust in colleagues'
- quarterly branch‑based and annual company‑wide bonuses tied to performance
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