Technical Service Representative
Akzonobel
Provide technical service support, training, and documentation for coating products.
21 days ago ago
Experienced (8-12 years)
Full Time
Leicester, England, United Kingdom
Field
Company Size
35,200 Employees
Service Specialisms
Surface treatment
Coatings
Paints
Construction chemicals
Marine coatings
Decorative paints
Automotive coatings
Industrial coatings
Sector Specialisms
Consumer Goods
Buildings and Infrastructure
Industrial Coatings
Automotive OEM Coatings
Aerospace Coatings
Consumer Electronics Coatings
Vehicle Refinishes
Commercial Vehicle Refinishers
Role
What you would be doing
technical troubleshooting
product demonstrations
customer training
testing implementation
strategic insight
project reporting
- Collaborate with colleagues in handling complex technical issues & informing customers on legal & corporate safety standards.
- Troubleshoot technical issues to establish the root cause of problems & form a solution/workaround across a range of product related and/or application issues.
- Conduct demonstrations of paint/non-paint application techniques
- Instruct customers on product usage in day-to-day operations.
- Collaborate with colleagues to conduct and/or assist in the testing process as well as in the implementation of new products/ technologies.
- Support colleagues by providing customer insight & product processing know how to assist with strategic planning.
- Provide regular project and customer visit reports.
What you bring
technical services
customer-facing
coatings
problem solving
communication
industrial apps
- Extensive experience in a technical services
- Excellent customer-facing skills.
- Background in the Coatings industry or a B2B industrial environment,
- Good at resolving problems & prioritising activities.
- Excellent communication, presentation & interpersonal skills.
- Experience in industrial applications
- Employee Assistance Programme.
- Competitive Salary (depending on experience).
- Income protection.
- Employee Life Assurance.
- product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
- Staff discount at Dulux Decorator Centre stores.
- Great Company pension.
- 25 days holiday excluding bank holidays.
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
€10.7 billion
2023 Revenue
Reflects the company's steady financial growth over the year.
3rd Largest
Global Paint Maker
The company ranks as the third-largest paint manufacturer worldwide.
- From early paint makers to a global coatings powerhouse, the company has a rich history dating back to 1792.
- Projects range from residential walls to yacht hulls, aerospace components, and industrial machinery.
- Five core businesses—decorative, automotive & specialty, industrial, marine & yacht, and powder coatings—highlight its diverse reach.
- An unusual fact: the company produces expandable microspheres used in adhesives and aerospace composites.
- A legacy of bold deals includes the 2008 acquisition of ICI and the establishment of its specialty chemicals arm.
- Customer focused
- Deliver on commitments
- Passion for performance
- Winning together
- Focusing on our customers’ future first
- Embracing entrepreneurial thinking
- Developing the talents of our people
- The courage and curiosity to question
- Integrity and responsibility in our actions
50% Carbon Reduction
Global Value Chain Target
Aims to halve carbon emissions across the entire value chain by 2030, measured from a 2018 baseline.
30% Eco-Sales
Eco-Premium Solutions
A target to generate 30% of annual sales from eco-premium solutions by 2015.
10% Carbon Footprint
Cradle-to-Gate Policy
Reduced cradle-to-gate carbon footprint by 10% per metric ton by 2015, based on a 2009 baseline.
20-25% Carbon Footprint
Cradle-to-Gate Progress
Achieved a 20-25% reduction in cradle-to-gate carbon footprint per ton by 2020, measured from a 2009 baseline.
- Control absolute Scope 1 & 2 emissions at or below 2009 levels through efficiency and fuel mix
- Net zero target: achieve substantial value-chain emissions reduction by 2030, with ongoing commitment to full net-zero alignment thereafter
- Recruit and manage employees fairly, based on equality of opportunity
- Encourage personal and professional development for all employees
- Treat people with dignity and respect and support diversity
- Do not harass or discriminate based on culture, nationality, race, religion, gender, disability, association, sexual orientation or age
- Focus on organizational health and fostering an inclusive environment
- Diversity & Inclusion is integral part of sustainable people strategy
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