Sales Coordinator

Description

• Be an active participant in the support phone queues.
• Assist in the resolution of customer issues or differences.
• Provide support with the service technicians scheduling tech leads.
• Provide backup/support for Project Coordination & the Install Team as needed/directed.
• Assist Sales Manager and/or Office Support Manager in special projects as assigned.
• Schedule and manage incoming sales appointments.
• Process all sales related forms daily.
• Manage the follow up cadence for jobs on hold.
• Support the sales team with their daily schedules.
• Be the channel between the customer and the sales team.

Requirements

• One (1) year experience in customer service
• Excellent communication skills, both written and verbal
• Critical thinking and problem solving, working with a team

Benefits

• Company-paid Employee Assistance Program and Mental Health Coverage
• Company contribution to 401(k) and HSA's
• Customizable and comprehensive medical benefits starting on the first of the month including company paid Life Insurance, & Long-Term Disability
• PTO starts right away - 3 weeks for a full calendar year.

Training + Development

Interview process

Visa Sponsorship

Security clearance