After-Sales Parts Representative

Description

• Conduct site visits to identify improvement opportunities and ensure customer satisfaction.
• Build and maintain strong relationships with quarry operators, production supervisors, and maintenance teams.
• Join a national after-sales team with shared knowledge, systems, and firm support.
• Work closely with internal stakeholders to ensure seamless customer service and timely order fulfilment.
• Provide technical guidance on Metso spare and wear parts for crushers, screens, and feeders.
• Promote Tutt Bryant’s full range of crushing & screening products and services.
• Participate in trade shows, product training, and internal development activities.
• Support stock planning and forecasting to align inventory with customer demand.
• Prepare accurate quotes and tenders in collaboration with the national parts team.

Requirements

• High attention to detail, time management, and follow-through.
• A mechanical background with proven experience in the Sand & Gravel Quarry industry or related heavy equipment sector is essential.
• Knowledge of crushing and screening processes, wear parts, and plant maintenance practices.
• Proficiency with Microsoft Office and CRM systems.
• Commercial awareness and the ability to identify and act on business opportunities.
• Current driver’s licence.
• Confident working both independently and within a national support team.
• Strong relationship management and communication skills with a customer at the centre mindset.

Benefits

• Competitive salary package including vehicle and performance incentives.

Training + Development

Interview process

Visa Sponsorship

Security clearance