Description
lease processing
occupancy management
license renewal
performance reporting
marketing programs
resident retention
The Leasing Agent reports to the General Manager and supports day‑to‑day property operations to ensure customer satisfaction, fiscal stability, and good physical condition.
- Assist with leasing to achieve full lease‑up and maintain high occupancy, including mailing renewal offers, logging responses, and managing availability.
- Maintain accurate availability records compatible with lease renewal reports.
- Review, approve, and present rental applications to the General Manager for execution.
- Manage property licenses and renewals by liaising with legal counsel and the city.
- Oversee the check‑out process, accept keys, and inspect vacated units for compliance.
- Process leases and resident check‑ins efficiently and accurately.
- Investigate and resolve resident concerns or complaints promptly, maintaining good public relations and reporting to the General Manager.
- Prepare weekly performance reports as required.
- Develop and implement advertising/marketing programs to position the property in the marketplace.
- Create and execute resident retention programs.
- Maintain courteous communication with residents, applicants, employees, and vendors.
- Answer telephone calls as needed.
- Perform general administrative duties such as filing and typing.
- Operate office equipment including fax, copier, phone, computer, typewriter, calculator, key machine, key card system, and vacuum.
- Accurately perform numerical analysis, data transfer, and document preparation with correct grammar and legal compliance.
- Know and adhere to all applicable federal, state, and local laws.
- Follow through on paperwork and meet all deadlines.
- Provide excellent customer service and communicate effectively in a fast‑paced environment.
- Apply logical thinking to practical situations, follow standardized procedures, and adapt when minor deviations are needed.
Requirements
bachelor’s
first aid
driver’s license
computer skills
microsoft office
entrata
- Hold a bachelor’s degree or equivalent combination of education and experience.
- Possess First Aid/CPR certification or be willing to obtain it.
- Have a valid driver’s license; automobile insurance preferred.
- Demonstrate strong computer, math, typing, and record‑keeping skills.
- Proficient in Microsoft Word, Excel, and Outlook; knowledge of Entrata is preferred.
Benefits
Enthusiastic, outgoing leasing professional wanted! The Campus team is filled with passionate and enthusiastic people. Since 1958, we have been singularly focused on providing superb housing for college students across the country, and our team is the reason for our success and long‑term growth.
If you love to have fun at work, work hard, think outside the box, and enjoy a supportive family environment, Campus Apartments offers growth opportunities, diversity, stability, job training, and a fun‑loving team. Join us and change the way you think about work!
Training + Development
Information not given or found
