Check credit of guest accounts daily and follow up if action is required
Maintain a clean and attractive work area, uniform, and person
Sell and upsell rooms to walk-in guests and phone reservations
Must be responsible for safety and security of guests, fellow employees and hotel assets
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Keep cash drawer secure and in balance throughout the shift
Provide personalized, friendly service to every guest and associate
Balance the day’s business in a neat, orderly, and timely fashion
Requirements
pms
pbx
firealarm
housekeeping
english
night shift
Must be able to write effectively to communicate shift and guest needs
Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training
Be able to work independently and serve as key role for overnight hotel support
Able to work with people from diverse cultures and backgrounds
Able to communicate effectively in writing, verbally, and in person
Is organized, honest, and works well with others
Be able to work all night, and also be available for other shifts at front desk when necessary
Must have eyesight enabling vision both near and far
Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems
Have knowledge of fire alarm system and evacuation procedures
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Must be able to use/lift arms for up to 8 hours
Have general knowledge of housekeeping
Must be able to handle pressure situations appropriately
Can perform work for 8 hours and work in a restrictive space/environment
Must be able to work over night independently
Can complete all tasks described on the relevant shift check list
Must have knowledge of surrounding area
Have finger dexterity for operating equipment such as computer PMS
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Able to report to scheduled shifts
Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule
Benefits
Stay Discounts
Employee Assistance Program
Paid Time Off
Select Paid Holidays and One Personal Floating Holiday
401(k) and 401(k) matching
Several Voluntary and Supplemental Insurance Options
Optional Health, Wellness and Care benefits
Flexible Spending Account
Loyalty Incentives and Other Unique Incentive Programs
Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
Optional Company paid Life Insurance
Health Reimbursement Program
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
2009 Founded
Year Established
The company was established in 2009 in San Francisco.
300+ Units
Completed ADUs
Over 300 accessory dwelling units (ADUs) have been completed locally, focusing on rent-controlled housing.
Projects span single-family homes, new multi-family buildings, commercial tenant improvements, custom homes and adaptive reuse.
Deep mastery of San Francisco's complex building codes enabled them to streamline permitting and advocate for clients.
Operate on fixed-fee pricing and manage permitting in-house, reducing red tape and delays.
Founder influenced local legislation to shorten approval timelines and standardize fire department reviews.
Reputation built on repeat clients, creative problem-solving, and bringing unusual or historic spaces back to life.
Culture + Values
Empathy
Open communication
Continuous learning
Relentless dedication to delivering results
Collaborative and respectful atmosphere
Belief that Employees are the greatest strength
Encouragement to shine individually
Vibrant learning culture where making mistakes is accepted
Engineering solutions that simplify the complex
Purpose‑driven mission: to make the world a better‑serviced place