Hospitality Attendant | Mechanicsburg Fairfield Inn

Overview

Serve breakfast bar, greet guests, handle complaints, and maintain cleanliness at the hotel.

Key Responsibilities

• quality control
• inventory management
• guest service
• safety compliance
• maintenance schedule
• cleaning

Tasks

-Maintains standards of quality and cleanliness throughout daily assignments. -Assist with inventories as scheduled. -Handle guest complaints ensuring guest satisfaction. -Observes all house and safety rules, food handling procedures, and security procedures. -Follow maintenance program and cleaning schedule.

Requirements

• communication
• flexible
• bilingual
• customer service
• hotel experience
• food safety

What You Bring

-Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. -Be available to work a flexible schedule, including weekends, holidays, and varied shifts. -Bilingual English/Spanish a plus. -Minimum one year customer service experience; previous hotel experience preferred. -Knowledge of local activities and attractions appropriate for clientele. -Food safety certification preferred.

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About Shaner Hotels

-Shaner Hotels is a family-owned company with a rich history in the hospitality industry. -Focuses on hotel ownership, management, and development across the United States. -Operates a diverse portfolio of hotels, including major global brands and independent properties. -Known for expertise in transforming underperforming properties into successful operations. -Business model includes long-term investments with a focus on profitability and asset appreciation. -Strong presence in the upscale and select-service hotel segments. -Projects often involve extensive renovations, brand conversions, and strategic expansions. -Standout in the industry with a hands-on management approach. -Prides itself on deep industry relationships and ability to adapt to market trends.

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