Sr. Growth Manager, Lifecycle

Description

• Write for impact. You’ll craft simple, motivating messages that help people take the next step — whether it’s an email, SMS, push, or product tour.
• Test, learn, repeat. From onboarding flows to reactivation nudges, you’ll experiment your way to what works — turning insights into smarter experiences across the customer journey.
• Collaborate and connect. You’ll work closely with Growth, Product, Marketing, and Design to bring ideas to life, and with Data and Engineering to make sure our targeting and personalization run on the right signals.
• Build and grow our engagement engine. You’ll design and run multi-channel campaigns that help customers get started, find value, and keep coming back — starting with Braze and evolving as we scale.
• Make every touchpoint smarter. You’ll use AI and automation to personalize content and timing, so customers hear from us in ways that actually feel helpful.
• Own the details. You’ll handle setup, QA, deployment, and reporting in Braze — and build better systems so we can move faster and launch more confidently.

Requirements

• A builder’s mindset — you get energy from designing systems and processes where none exist yet.
• A strong grasp of behavioral triggers, segmentation, and personalization tactics.
• Comfort with data — you can build and QA segments, read dashboards, and spot opportunities in the funnel.
• A bias for action — you test, learn, and iterate fast to drive measurable impact.
• Empathy and craft in communication. You know how to write lifecycle messages that feel personal.
• Hands-on experience with Braze (or similar platforms like Iterable or Customer.io), building automated, multi-channel campaigns from scratch.
• 8+ years in lifecycle or growth within a high-growth SaaS or consumer tech company.

Benefits

• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge
• Paid Time Off - Unlimited and flexible vacation policy
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance
• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Training + Development

Interview process

Visa Sponsorship

Security clearance