Maintain a visible presence on the floor during all hours of operation.
Create and implement written staffing/labor plans to balance service levels and costs.
Improve warehouse performance efficiency through continual assessments and observations.
Ensure key warehouse tasks are completed on time, including loadout, cycle counts, inventory control, order picking, etc.
Ensure safety is a top priority among staff and that all required safety audits and inspections are performed.
Responsible for the support, guidance, and performance management of all hourly and salaried warehouse staff, including recruiting, hiring, and training of new warehouse employees.
Write/implement annual operating plans focused on performance improvement and growth.
Monitor critical metrics using a variety of dashboards, and create actions plans as needed.
Provide a financial plan based on defined financial metrics.
Conduct ongoing forecasts of operational/financial performance.
Requirements
supply chain
machinery ops
bachelor's
wms
leadership
location manager
10+ years’ warehouse, supply chain, logistics, distribution, or other related management.
Demonstrated ability to safely operate warehouse machinery.
Bachelor\'s degree or equivalent combination of education and experience.
Proficient computer skills with fluency in MS Office and WMS/Reporting systems.
Proven track record in leadership, prioritization, and follow-up in a fast-paced, rapidly changing environment.
3+ years as the location manager of a facility with comparable staffing
Demonstrated ability to deliver operational, service level, and financial targets over a multi-year period.
Demonstrated ability to build, develop, and lead a team.
3+ years as a manager of managers
Benefits
Significant budget accountability, hire/fire authority, and faculties oversight
Wellness program.
Paid time off and holiday pay.
Professional development & career advancement opportunities.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 1959
Year of Establishment
The company was originally established in 1959 in Chicago, beginning as a small plastic-cover business.
Rebranded in 2003
Year of Rebranding
The company underwent a rebranding to 'Empire Today' in 2003, introducing its memorable jingle and shop-at-home model.
$1 Billion Revenue
Annual Revenue
The company generates approximately $1 billion in annual revenue through its operations across over 70 U.S. markets.
Typical projects include full home and commercial flooring installs featuring carpet, hardwood, laminate, tile, vinyl or window treatments.
Its standout advantage is next-day professional installation after same-day in-home consultation, bringing retail to customers’ doors.
Strikingly, its iconic ‘Empire Man’ mascot and jingle have become cultural touchstones recognized nationwide.
Culture + Values
Customers First: We put our customers first and act with a sense of urgency to satisfy them.
Golden Rule: We treat customers, contractors, and co-workers the way we would want to be treated.
Integrity: We build trust through integrity.
Personal Ownership: We take personal ownership and work together to drive financial results and celebrate our successes.
Making it easy: Everyone should have an easy experience updating their home.
Environment + Sustainability
Six Million Pounds
Carpet Waste Diverted
Over six million pounds of carpet waste were diverted from landfills in the first year of the company's recycling initiative.
Offers eco-friendly carpets made from recycled materials (e.g., plastic bottles) and low-VOC products to improve indoor air quality.
Provides sustainable flooring and window treatment options (e.g., honeycomb blinds) that reduce home energy consumption.
Inclusion & Diversity
5th percentile diversity rating
Diversity Score
The company ranks in the bottom 5% of similar-sized companies in terms of diversity.
-28 eNPS score
Employee Sentiment
Employee Net Promoter Score reflects low engagement, with 55% detractors and 27% promoters.
We’ve built an inclusive economy where employees and contractors have equal access to opportunity.