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Principal, Program Manager
Pacific Gas And Electric Company
Provides electricity and natural gas to millions in Northern and Central California.
Lead execution performance initiatives, especially the Electric WOR, across Electric Operations.
Manage pre-read and post-read distribution, wall display logistics, and real-time action item capture.
Design and maintain dashboards and visual tools (e.g., Power BI) to monitor execution performance and identify trends.
Own and evolve WOR guidelines, incorporating feedback and lessons learned.
Drive updates to the WOR process map and tactical implementation plans.
Build strong relationships with leaders across Electric Operations and Engineering
Ensure visual management practices are in place to track KPIs across Safety, Quality, Cost, Delivery, and Morale (SQCDM).
Serve as the primary liaison between Performance Management and functional area teams contributing to the WOR.
Analyze operational data to support decision-making and strategic planning.
Drive updates to the WOR process map and tactical implementation plans to reflect current workflows and improvement opportunities.
Support the weekly execution of the Electric WOR, including agenda development, stakeholder engagement, and follow-up tracking for action items and escalations.
Apply Lean principles to standardize work, eliminate waste, and promote problem-solving at the team level.
Mentor junior team members and contribute to a high-performance culture.
Partner with Lean Business Coaches to advance Lean maturity and embed Lean culture across Electric Operations.
Own and evolve the internal and external WOR guidelines, incorporating feedback from stakeholders and lessons learned.
Facilitate feedback loops with contributors and action item owners to ensure accountability and closure.
Lead change management efforts for new processes, tools, or expectations introduced into the WOR.
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