Family‑owned industrial and construction tool supplier offering sales, rental, repair, rigging and crane/hoist solutions.
Retail sales rep providing tool solutions and customer service to construction industry.
1 months ago ago
$22 - $23
Junior (1-3 years)
Full Time
Indianapolis, IN
Field
Company Size
325 Employees
Service Specialisms
Industrial Tools
Safety Equipment
Tool Repair
Equipment Rental
Welding Supplies
Abrasives
Cutting Tools
Hand Tools
Sector Specialisms
Industrial
Construction
Mechanical
Rigging
Crane and Hoist
Tool Supply
Rental Services
Repair Services
Role
Description
customer service
training
sales coordination
quote processing
relationship management
Provide each customer with knowledgeable and excellent service both in person and over the phone.
Engage in ongoing training sessions, staying up to date on new and current products, services, and industry trends
Work in coordination with Outside Sales to streamline the customer experience
Process quotes and orders for customers
Build and maintain exceptional relationships with all customers, primarily in the electrical, mechanical and construction industries.
Requirements
lift 50lbs
computer skills
customer service
team player
motivated
extended standing
Ability to lift 50lbs on a daily basis
Highly motivated
Ability to stand on a hard surface for extended periods of times
Strong computer skills and ability to learn new software
Minimum of 1 year of previous customer service experience
Ability to thrive in a team environment
Benefits
Dependent Care Flex Spending Accounts
Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
HSA and 401(k) benefits with employer matches
Voluntary life insurance
Company-paid basic life insurance, short-term and long-term disability
Paid Time Off (PTO)
Medical, dental, and vision benefits
Eight (8) holidays off – PAID!
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1977
Year of establishment
The company was established in Saint Paul, Minnesota, marking the beginning of its journey as a family-owned business.
2023 Expansion
Significant acquisitions
In 2023, the company expanded its reach through strategic acquisitions, including Tool & Anchor Supply's Denver and Greeley branches.
Multi-Million Revenues
Financial performance
The company operates on a significant scale, achieving multi-million dollar revenues annually.
Several Hundred Employees
Workforce size
With a team of several hundred employees, the company has become a major player in its industry.
A quietly growing family-owned business that became a go-to partner for contractors across North America.
Expanded via opening branches and strategic acquisitions, expanding into multiple states and distribution centers.
Offers extensive services including tool and equipment rental, certified in-house repair, custom rigging, and overhead crane & hoist solutions.
Serves projects in mechanical, electrical, plumbing, road & bridge infrastructure, utility, and renewable energy sectors with expert tooling and support.
Typical customers include general contractors, electricians, plumbers, HVAC crews, utility, and infrastructure teams working on industrial and construction jobs.
Joined NEFCO in 2024, extending its reach further.
Remains focused on fast jobsite delivery, deep inventory, and reliable service that keeps tools working and crews moving.
Culture + Values
Committed to providing the best customer experience in the industry.
Focus on building lasting relationships through superior service, technical expertise, and product knowledge.
Dedicated to offering a broad selection of high-quality products and services.
Operate with integrity, honesty, and respect in all dealings.
Environment + Sustainability
2030 Goal
Net-Zero Emissions
Committed to achieving net-zero emissions by the year 2030.
Committed to reducing its environmental impact.
Implemented energy-efficient practices in operations and facilities.
Strives to source products and materials from sustainable suppliers.