Counter Sales Representative at Total Tool Supply, Inc. in Indianapolis, IN | USD22-23 | Kablio

Role

Description

customer service

training

sales coordination

quote processing

relationship management

Provide each customer with knowledgeable and excellent service both in person and over the phone.
Engage in ongoing training sessions, staying up to date on new and current products, services, and industry trends
Work in coordination with Outside Sales to streamline the customer experience
Process quotes and orders for customers
Build and maintain exceptional relationships with all customers, primarily in the electrical, mechanical and construction industries.

Requirements

lift 50lbs

computer skills

customer service

team player

motivated

extended standing

Ability to lift 50lbs on a daily basis
Highly motivated
Ability to stand on a hard surface for extended periods of times
Strong computer skills and ability to learn new software
Minimum of 1 year of previous customer service experience
Ability to thrive in a team environment

Benefits

Dependent Care Flex Spending Accounts
Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
HSA and 401(k) benefits with employer matches
Voluntary life insurance
Company-paid basic life insurance, short-term and long-term disability
Paid Time Off (PTO)
Medical, dental, and vision benefits
Eight (8) holidays off – PAID!

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1977

Year of establishment

The company was established in Saint Paul, Minnesota, marking the beginning of its journey as a family-owned business.

2023 Expansion

Significant acquisitions

In 2023, the company expanded its reach through strategic acquisitions, including Tool & Anchor Supply's Denver and Greeley branches.

Multi-Million Revenues

Financial performance

The company operates on a significant scale, achieving multi-million dollar revenues annually.

Several Hundred Employees

Workforce size

With a team of several hundred employees, the company has become a major player in its industry.

A quietly growing family-owned business that became a go-to partner for contractors across North America.
Expanded via opening branches and strategic acquisitions, expanding into multiple states and distribution centers.
Offers extensive services including tool and equipment rental, certified in-house repair, custom rigging, and overhead crane & hoist solutions.
Serves projects in mechanical, electrical, plumbing, road & bridge infrastructure, utility, and renewable energy sectors with expert tooling and support.
Typical customers include general contractors, electricians, plumbers, HVAC crews, utility, and infrastructure teams working on industrial and construction jobs.
Joined NEFCO in 2024, extending its reach further.
Remains focused on fast jobsite delivery, deep inventory, and reliable service that keeps tools working and crews moving.

Culture + Values

Committed to providing the best customer experience in the industry.
Focus on building lasting relationships through superior service, technical expertise, and product knowledge.
Dedicated to offering a broad selection of high-quality products and services.
Operate with integrity, honesty, and respect in all dealings.

Environment + Sustainability

2030 Goal

Net-Zero Emissions

Committed to achieving net-zero emissions by the year 2030.

Committed to reducing its environmental impact.
Implemented energy-efficient practices in operations and facilities.
Strives to source products and materials from sustainable suppliers.

Inclusion & Diversity

Articles

Total Tool Supply - Products

Total Tool Supply - Services

Total Tool Supply - Careers

Company

Overview

Founded 1977

Year of establishment

The company was established in Saint Paul, Minnesota, marking the beginning of its journey as a family-owned business.

2023 Expansion

Significant acquisitions

In 2023, the company expanded its reach through strategic acquisitions, including Tool & Anchor Supply's Denver and Greeley branches.

Multi-Million Revenues

Financial performance

The company operates on a significant scale, achieving multi-million dollar revenues annually.

Several Hundred Employees

Workforce size

With a team of several hundred employees, the company has become a major player in its industry.

A quietly growing family-owned business that became a go-to partner for contractors across North America.
Expanded via opening branches and strategic acquisitions, expanding into multiple states and distribution centers.
Offers extensive services including tool and equipment rental, certified in-house repair, custom rigging, and overhead crane & hoist solutions.
Serves projects in mechanical, electrical, plumbing, road & bridge infrastructure, utility, and renewable energy sectors with expert tooling and support.
Typical customers include general contractors, electricians, plumbers, HVAC crews, utility, and infrastructure teams working on industrial and construction jobs.
Joined NEFCO in 2024, extending its reach further.
Remains focused on fast jobsite delivery, deep inventory, and reliable service that keeps tools working and crews moving.

Culture + Values

Committed to providing the best customer experience in the industry.
Focus on building lasting relationships through superior service, technical expertise, and product knowledge.
Dedicated to offering a broad selection of high-quality products and services.
Operate with integrity, honesty, and respect in all dealings.