AI Interaction Designer

Employer undisclosedRole managed by a recruiter

Design enterprise voice AI interactions and scripts for customer service platforms.

12 days ago ago

Expert & Leadership (13+ years), Experienced (8-12 years)

Full Time

Mississauga, Ontario, Canada

Office Full-Time

Born from the 65-year legacy of Ian Martin Group, this company rethinks staffing with tech-first, self-managed operations.
Operates globally with offices in the US, Canada, Ghana, India, and the Philippines, offering permanent placement, contract recruitment, payroll/EOR, RPO, and total talent management.
Skilled trades, technical, and industry-specific teams support clients across IT, energy, manufacturing, healthcare, transportation, and more.
Tech platform uses AI-driven insights and real-time scheduling to enhance hiring speed and candidate experience.
Employs a Teal-operating, self-managed model, empowering employees to drive agility and innovation.

Role

Top notch soft skills

7 + years of experience Digital Product Designer

5 + years creating content for automated CS voice systems

Systems thinking design

Fully Bilingual- English

Knowledge of NLP, Gen AI for voice, virtual agent, and chat

Strong experience writing for voice platforms- enterprise conversation design for corporate script writing for voice in enterprise

Designed for AI-supported voice or cs applications