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Senior BI Analyst
Shell
22d ago
1,500,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Bengaluru East, Karnataka, India
Hybrid
Company Size
103,000 Employees
Service Specialisms
Exploration
Production
Refining
Marketing
Trading
Chemicals
Biofuels
Lubricants
Sector Specialisms
Energy
Lubricants
Oil and Gas
Renewable Energy
Natural Gas
Liquefied Natural Gas
Gas to Liquids
Low-carbon Energy Solutions
Role
What you would be doing
tool development
data analytics expertise
profiling analysis
measurement framework
customer targeting
actionable insights
- Continuously grow the transferable skills you need to get ahead.
- Developing tools and approaches to monitor the performance of Loyalty CRM customers.
- Incumbent is responsible for working on a range of technologies and tools collaborating directly with the multiple stakeholders & other Data engineering team.
- Apart from the above also support the Mobility Loyalty CRM teams in:
- Provide deep expertise in Data Analytics for Mobility/CPG businesses and business consulting:
- Identify the right approach(es) for given scenario and articulate why the approach fits.
- Deliver various levels of profiling analysis/Diagnostic Analysis to identify quick wins like leaky bucket analysis, Category deep dive analysis etc., to accelerate Active Customers, arrest churn etc.,
- Creating integrated measurement framework for Loyalty CRM Program
- Identifying the right group of customers for targeting certain Promotions by identifying trends and patterns in Loyalty customers
- Identify actionable insights that directly address Mobility Team’s challenges / opportunities.
- Working collaboratively across multiple sets of stakeholders – business SMEs, IT, Data teams, Analytics resources to deliver on project deliverables and tasks.
What you bring
sql
python
power bi
bachelor’s degree
customer & crm analytics
data quality analysis
- Should have strong data presentation and data interpretation skills.
- Articulate business insights and recommendations to respective stakeholders.
- Preferred experience in Customer, Loyalty & CRM analytics, CPG or E-commerce
- Understanding Mobility KPIs, benchmarking analysis, evaluating impact of business initiatives on profits, A/B testing, Hypothesis testing, pre-post campaign analysis
- Good interpersonal communication skills and influencing skills.
- SQL, MS-Excel
- Python, Alteryx (good to have)
- Very Strong experience in specialized analytics tools and technologies (including, but not limited to:
- Power BI, or other visualization tools, Power Automation
- Ability to convert business problem to analytical problem along with Strategic thinking and business story telling.
- Eagerness to learn and ability to work with limited supervision.
- Bachelor’s Degree in Economics, Statistics or any related
- Experienced in Statistical analysis: Data Quality Analysis, Exploratory data analysis, Hypothesis testing, Univariate / Multivariate Analysis.
- At least 5-7 years of relevant experience in Retail Analytics
- Understanding business KPI's, frameworks and drivers for performance.
- Should have strong story telling skills: Ability to explain complex data and models to business teams.
- Candidate should be able to ask the right questions, ability to move from data to insight to action, break down strategic & operational questions from different stakeholders and structurally answer them with data driven insights.
- We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
- Grow as you progress through diverse career opportunities in national and
- Gain access to a wide range of training and development programmes.
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Interview process
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Company
Overview
284 Billion USD
Annual Revenue (2024)
Generated through integrated operations spanning exploration to retail.
47k Stations
Mobility Retail Presence
Operates over 47,000 stations globally.
54k EV Chargers
EV Infrastructure Expansion
Provides more than 54,000 EV charging points worldwide.
- Evolved from a merger of two companies, becoming a global energy leader.
- Typically involves deep-water oil and gas projects, large-scale LNG, and EV infrastructure.
- Organized into key business units, bridging traditional and emerging energy solutions.
- Blends traditional fuels with renewable energy sources to diversify offerings.
- Strategic pivots include doubling oil and gas production while scaling back some renewables.
- Known for bold moves like sponsoring top sports teams and expanding into new markets.
- We live our core values of honesty, integrity and respect
- Core values of honesty, integrity and respect help create a diverse and inclusive culture
- Approachable leaders: an informal, flat hierarchy where doors to senior management are open
- Teamwork: achieving goals through teamwork across physical, remote and virtual teams
- On‑boarding buddy assigned to each new joiner
- Supportive network helping settle in and build friendships
- Shared purpose and passion: working alongside colleagues who share a commitment to progress
- Personal development: learner mindset, on‑the‑job learning, coaching, mentoring, formal training
- Global‑scale participation: involvement in external engagements, learning and sharing expertise
2050 Net-Zero Target
Net-Zero Emission Goal
Committed to achieving net-zero emissions by 2050.
50% Emission Reduction
Emissions Reduction Target
Aims to cut absolute emissions by 50% by 2030, measured against 2016 levels.
£19.8M Investment
Conservation Funding
Invested £19.8 million in U.S. conservation efforts between 2015 and 2017, with ongoing partnerships like NFWF.
1M tonnes/year
Plastic Waste Utilization
Aim to use 1 million tonnes of plastic waste annually in global chemical plants by 2025.
- Aim to reduce the net carbon intensity of energy products sold by 100% by 2050 (vs 2016)
- Emissions from own operations peaked in 2018; own operations represent <10% of total emissions
- By 2025, aim to use 1 million tonnes/year of plastic waste in global chemical plants
- By 2030, 30% recycled plastic in packaging; packaging to be reusable or recyclable
35% women leadership target by 2025
Gender Representation
Aiming for 35% women in senior leadership roles by 2025 and 40% by 2030.
42% Board women representation
Board Composition
42% of board members and 43% of executive committee members are women as of 2023.
100% HRC CEI score
LGBT+ Inclusion
Recognized as an 'Advocate' by Workplace Pride and achieved a 100% score in the US HRC CEI since 2016.
88% employee engagement
Engagement Rate
employee engagement survey achieved an 88% response rate in 2023, up from 87% in 2022.
- 40% of graduate hires were women in 2023; experienced hires 38% women
- Board had three ethnic-minority members (end-2023); one ethnic-minority Executive Committee member
- Target: 15% ethnic-minority representation in senior management by 2027
- Disability inclusion: aim to make service stations inclusive by 2030; support and adjustments for disabled staff
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