Systems Technician at Clune Construction in Los Angeles, CA | USD61,000-72,000 | Kablio

Role

Description

app expertise

system support

tech research

user onboarding

tiered support

Become a subject matter expert for critical apps as assigned.
Implement/support systems and procedures implemented by Director of IT, Infrastructure Manager and Service Desk Supervisor.
Research and vet new technologies for potential field/end user use in line with Company goals and initiatives.
Assist with onboarding of new users including computer builds, phone setup, and training of users on our systems.
Provide level 1 and level 2 support to end users including computer builds and general troubleshooting.

Requirements

active directory

o365

a+ certification

itil

customer service

troubleshooting

Ability to communicate effectively with users of all technical levels
Familiarity with help desk ticketing systems and ITIL concepts a plus
Knowledge of the following technologies preferred: Active Directory, O365 Suite including Office, anti-virus and security software, MDM software, Windows 10, ticketing systems, printer management, mobile and desk phone management
Attain SME status for mission critical apps at the user level.
Excellent verbal and written communication skills.
Hardware experience including desktop/laptops, networking, servers, etc. A+ certification preferred
Associate’s or Bachelor’s degree in CIS preferred, or equivalent amount of education and years of experience in a technical support role
Analytical and troubleshooting skills
Able to travel overnight on occasion
Strong focus on customer service
Fast learner with the desire and ability to learn new technical skills

Benefits

Fitness Program
Flexible Spending, Dependent Care and Commuter Plans
Employee Assistance Program
Available for on-call hours
Medical, Dental and Vision Insurance with 100% of monthly premiums paid by the company
Career Development through Mentoring Program, Learning & Development, Continuing Education
Employee Stock Ownership Plan
Company-paid Short Term and Long Term Disability
Company-paid and Voluntary Life Insurance Plans
Pet Insurance
401k Retirement Plan with Company Match

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$2B Annually

Construction Management

Manages over $2 billion in construction annually, working on commercial, data center, retail, and airport projects.

2006 Virtual Construction

Construction Innovation

Pioneered virtual construction and BIM (Building Information Modeling) since 2006, leveraging in-house teams to visualize projects and preempt build issues.

#1 Ranked 2024

Workplace Recognition

Named #1 construction firm on Newsweek’s Most Loved Workplaces list in 2024.

2021 ESOP

Employee Ownership

An ESOP launched in 2012 became the majority shareholder in 2021, aligning staff and company success.

A national general contractor that evolved from a regional builder after acquiring LaSalle Construction in 1997.
With offices in major U.S. cities, working on commercial, data center, retail, and airport projects.
Typical projects include ground-up retail rollouts, healthcare facilities, airport lounges (like O'Hare's Polaris Lounge), and mission-critical data centers.
Milestones include the first healthcare project in 2001, regional expansions up to 2023, and innovations in virtual construction and BIM.

Culture + Values

Excellence in service and performance.
Commitment to delivering superior results.
Integrity in every aspect of our work.
Collaboration and respect with our clients and teams.
Building long-term relationships based on trust and transparency.
Accountability in achieving results.

Environment + Sustainability

2050

Net Zero Target

The company is striving to achieve net zero carbon emissions by 2050, a bold commitment to addressing climate change.

Committed to sustainability and reducing environmental impact.
Focus on energy-efficient building practices and sustainable construction methods.
Continually monitors and improves environmental performance through measurable metrics.

Inclusion & Diversity

Fosters a culture of inclusivity, focusing on diverse talent and leadership.
Ensures equal opportunities for all employees regardless of gender, race, or background.
Initiatives to support underrepresented groups in the construction industry.

Articles

About Us

Careers

Our Projects

Role

Description

app expertise

system support

tech research

user onboarding

tiered support

Become a subject matter expert for critical apps as assigned.
Implement/support systems and procedures implemented by Director of IT, Infrastructure Manager and Service Desk Supervisor.
Research and vet new technologies for potential field/end user use in line with Company goals and initiatives.
Assist with onboarding of new users including computer builds, phone setup, and training of users on our systems.
Provide level 1 and level 2 support to end users including computer builds and general troubleshooting.

Requirements

active directory

o365

a+ certification

itil

customer service

troubleshooting

Ability to communicate effectively with users of all technical levels
Familiarity with help desk ticketing systems and ITIL concepts a plus
Knowledge of the following technologies preferred: Active Directory, O365 Suite including Office, anti-virus and security software, MDM software, Windows 10, ticketing systems, printer management, mobile and desk phone management
Attain SME status for mission critical apps at the user level.
Excellent verbal and written communication skills.
Hardware experience including desktop/laptops, networking, servers, etc. A+ certification preferred
Associate’s or Bachelor’s degree in CIS preferred, or equivalent amount of education and years of experience in a technical support role
Analytical and troubleshooting skills
Able to travel overnight on occasion
Strong focus on customer service
Fast learner with the desire and ability to learn new technical skills

Benefits

Fitness Program
Flexible Spending, Dependent Care and Commuter Plans
Employee Assistance Program
Available for on-call hours
Medical, Dental and Vision Insurance with 100% of monthly premiums paid by the company
Career Development through Mentoring Program, Learning & Development, Continuing Education
Employee Stock Ownership Plan
Company-paid Short Term and Long Term Disability
Company-paid and Voluntary Life Insurance Plans
Pet Insurance
401k Retirement Plan with Company Match

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$2B Annually

Construction Management

Manages over $2 billion in construction annually, working on commercial, data center, retail, and airport projects.

2006 Virtual Construction

Construction Innovation

Pioneered virtual construction and BIM (Building Information Modeling) since 2006, leveraging in-house teams to visualize projects and preempt build issues.

#1 Ranked 2024

Workplace Recognition

Named #1 construction firm on Newsweek’s Most Loved Workplaces list in 2024.

2021 ESOP

Employee Ownership

An ESOP launched in 2012 became the majority shareholder in 2021, aligning staff and company success.

A national general contractor that evolved from a regional builder after acquiring LaSalle Construction in 1997.
With offices in major U.S. cities, working on commercial, data center, retail, and airport projects.
Typical projects include ground-up retail rollouts, healthcare facilities, airport lounges (like O'Hare's Polaris Lounge), and mission-critical data centers.
Milestones include the first healthcare project in 2001, regional expansions up to 2023, and innovations in virtual construction and BIM.

Culture + Values

Excellence in service and performance.
Commitment to delivering superior results.
Integrity in every aspect of our work.
Collaboration and respect with our clients and teams.
Building long-term relationships based on trust and transparency.
Accountability in achieving results.

Environment + Sustainability

2050

Net Zero Target

The company is striving to achieve net zero carbon emissions by 2050, a bold commitment to addressing climate change.

Committed to sustainability and reducing environmental impact.
Focus on energy-efficient building practices and sustainable construction methods.
Continually monitors and improves environmental performance through measurable metrics.

Inclusion & Diversity

Fosters a culture of inclusivity, focusing on diverse talent and leadership.
Ensures equal opportunities for all employees regardless of gender, race, or background.
Initiatives to support underrepresented groups in the construction industry.

Articles

About Us

Careers

Our Projects