Description
backend services
gis visibility
kpis
roadmap
observability
product documentation
This role sits at the intersection of data models, backend services, and a user-facing application, ensuring that fleet reliability is proactively monitored, managed, and optimized at scale. As the owner of this product lane, you will define the strategy, roadmap, and execution for developing and scaling a system that enables remote controls, unlocks fleet intelligence, and ensures our devices operate optimally in diverse environments. You will partner closely with software, firmware, data engineering, modeling, design, operations, and customer teams to transform how we manage and understand the fleet end-to-end.
We are looking for a Senior Product Manager to own and evolve our Fleet Platform —the integrated system that powers our internal operations and provides clear, accurate, and timely visibility into the performance of Gridware’s fleet. Your work will shape our vision to build thegrid’s control center: powered by intelligent insights and connected data pipelines, enabling timely and informed Active Grid Response (AGR), empowering operators, and strengthening grid resiliency.
- Build strong partnerships with data science and fleet engienering teams to ensure new insights translate into functional, valuable product experiences.
- Ensure the fleet product is performant, maintainable, and built with the right controls, observability, and operational rigor.
- Define KPIs and success metrics for fleet reliability, operational efficiency, and customer experience.
- Lead cross-functional teams to deliver an integrated, high-performing fleet system that integrates GIS visibility, centralized remote operations, intelligent backend services, and model-driven insights into a unified, high-reliability product experience.
- Translate complex environmental, modeling, and operational insights into a cohesive roadmap that integrates models, backend services, and UI.
- Manage product documentation, requirements, and alignment across engineering, operations, and customer-facing teams.
- Define and own the long-term strategy for our Fleet Platform, grounded in customer needs, operational requirements, and technical feasibility.
- Ensure the product delivers clarity, value, and actionability for internal operators and complements Commercial product needs
- Work with operations and customer teams to identify and prioritize problems that directly improve reliability, responsiveness, and customer experience.
Requirements
product management
ml
backend
data reasoning
systems thinking
communication
- Execution-focused mindset with the ability to manage competing priorities across multiple technical teams.
- Strong data reasoning and comfort working with modeling teams, service architectures, and geospatial concepts.
- Experience working with backend services, data/ML/model-driven products, or device fleets at scale.
- Systems thinker who can integrate models, data, services, and UI into a unified product experience.
- Excellent communication skills that bring clarity to ambiguous or highly technical domains.
- Ability to translate high-complexity technical systems into simple customer-centric workflows.
- 5–8+ years of product management experience, ideally in complex technical domains (IoT, infrastructure, geospatial systems, environmental modeling, or similar).
- Bias for clarity, structure, and proactive problem-solving.
- Deep empathy for operational and customer realities.
- Strong track record of shipping cross-functional products with engineering, data science, and operations.
Benefits
Paid parental leave
Company-paid training
Commuter allowance
Alternating day off (every other Monday)
Health, Dental & Vision (Gold and Platinum with some providers plans fully covered)
“Off the Grid”, a two week per year paid break for all employees.
Training + Development
Information not given or found
