Parking Garage Manager

Description

• Implement and enforce safety protocols and emergency procedures.
• Implement strategies to enhance customer satisfaction and loyalty.
• Ensure compliance with local regulations, parking laws, and company policies.
• Stay updated on industry trends and best practices.
• Implement pricing strategies and promotions to optimize revenue generation.
• Conduct regular performance reviews and provide feedback for continuous improvement.
• Assist in collecting, recording and depositing revenues received at the facility
• Provide exceptional customer service to patrons, addressing inquiries and resolving issues promptly.
• Assist in setup of special event parking programs
• Coordinate maintenance activities, repairs, and upgrades as necessary.
• Manage claims process, limit liability and maintain overall safety in the facility
• Recruit, train, schedule, and supervise parking attendants and other staff members.
• Ensure smooth traffic flow and efficient use of space.
• Maintain a safe and secure environment for customers, staff, and vehicles.
• Monitor revenue collection, ensure accurate accounting procedures, and prepare financial reports.
• Oversee day-to-day operations of the parking garage, including opening and closing procedures.
• Ensure cleanliness and attractiveness of the parking garage and surrounding areas.
• Monitor and manage parking inventory to maximize revenue and space utilization.

Requirements

• Excellent customer service and communication skills.
• Must be able to work flexible hours, including nights, weekends, and holidays.
• High school diploma or equivalent; additional education or certification in business administration or a related field is a plus.
• Proven experience as a Parking Garage Manager or similar role, with a track record of operational excellence.
• Knowledge of parking management software and systems.
• Ability to handle stressful situations and resolve conflicts effectively.
• Understanding of financial principles and budget management.
• Strong leadership and managerial skills, with the ability to motivate and supervise a diverse team.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance