Document Coordinator II

Description

• Maintain multiple communications streams with internal and external partners (CRO) including portals, SharePoint sites, and MS Outlook email.
• Responsible for transferring data from external and internal vendor portals to multiple locations for the client.
• Clean, organize and maintain work area, e.g., refrigerator and freezers as needed).
• Comply with all safety guidelines.
• Comply with clients’ and Company management systems in accordance with appropriate regulatory agencies.
• Participate in the laboratory inventory program that provides adequate inventories of reagents, samples, and supplies.
• Performs all tasks and procedures in a team environment with daily supervision
• Follow the guidelines set forth with clients and Company Quality, Health, Safety, Security and Environmental policies and procedures.
• Update lab procedures with direction from senior staff
• Provide exceptional customer service and support. Learns new processes and provides issues resolution.
• Performs sample and reagent order fulfillment
• Assist with report writing by consolidating data and filling data into protocols
• Identify improvements in the areas of testing quality, accuracy, and efficiency.
• Documentation – Generate, QC and maintain documents ensuring all information is accurate, up to date and complies with Good Documentation Practices to meet regulatory guidelines and audit readiness
• Assure the accuracy of tasks by adhering to the laboratory’s Quality Control SOPs.
• Conduct verbal and written communications with internal and external contacts under N+1 advisement
• Gather data from analysts and vendors to prepare technical reports technical reports in an accurate manner.
• Consult with other technicians / engineers on various issues, seeking direction as needed.
• Maintain confidential information.
• Responsible for preparation of specimens and reagents for shipping and storage (e.g., printing labels, QC of specimen tubes, aliquot specimens, prepare racks, worklists, enter/scan specimens etc
• Learn and update data systems according to protocols
• Be a collaborative team member to share knowledge and support cross functional areas
• Assist in administrative aspects of various departmental projects as directed.
• Participate with senior staff in client meetings / visits, when appropriate.
• Functions include but are not limited to data upload, document QC, manifest formatting, shipment receipt, inventory, QC, storage, transfer and re-receipt, compound ordering. Customer service, managing client requests/orders within TAT, tracking emails and workflow, developing processes, and implementing new automated software for sample management.
• Complete work processes within designated deadlines
• Collaborative with the Specimen management coordinator team on receiving, QC, shipping, disposals, registering, tracking, storing, labeling and routing samples and reagents upon client request.

Requirements

• Must have high attention to detail for quality and strong organization and time management skills
• Technical problem solving and process improvement skills
• Ability to prioritize individual workload to meet or exceed deadlines
• Technical aptitude
• Minimum of 6-months of experience with Specimen management, or project management
• Ability to understand basic scientific terminology and communicate it to others
• Strong client-facing skills with professional communication skills in both written and verbal formats
• Associate’s degree in closely related field
• Ability to perform multiple tasks
• Communicate effectively with team members
• Individual and team work ethic
• Must be highly organized, able to manage multiple work and communications lines between external vendors and internal clients.
• Problem solving and process improvement ability
• Basic computer skills: Windows, Word & Excel.
• Strong technical aptitude and/or broad technical knowledge in various areas
• Attention to detail

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance