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Business Center Practice Leader - Southern California and Hawaii Environmental Services
Stantec
Lead SoCal/Hawaii environmental services, driving growth, client relations, and project delivery.
5d ago
$158,200 - $237,400
Expert & Leadership (13+ years)
Full Time
Los Angeles, CA
Office Full-Time
Company Size
32,000 Employees
Service Specialisms
Planning
Engineering
Architecture
Interior Design
Landscape Architecture
Surveying
Environmental Sciences
Project Management
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
account management
revenue growth
business development
project delivery
digital tools
risk management
- Exceed client expectations through strong account management across the BC and personally leading accounts for major clients in the BC.
- Sets the tone among all leaders in the BC.
- Accountable for top line revenue growth, the BCPL also supports the BCOL in meeting established targets net revenue, gross margin, SG&A, and operating income target in the BC.
- Maintain and enhance local marketplace reputation through established relationships and support of regional leadership.
- Support BC Leadership with the health and safety performance of the BC, including monitoring of leading and lagging indicators, meeting leading indicator goals, and following up on BC Improvement Plans.
- Lead growth of the BC through developing and leading the business development, key pursuit and sales strategy and hold Principals accountable to expand our reach and client base utilizing strong marketing, business development, sales account management plans.
- Support BCOL and other BCPLs (BC Leadership) with the annual budget for the BC, outlining the vision, focus, and priorities for implementation and setting specific goals for business performance.
- Actively participate including contribution to written content in major projects in key roles such as Independent Technical Reviewers, as required. Oversee risk management related to projects and pursuits including review of contracts, fees, and proposals on large pursuits and in coordination with Stantec’s risk review process.
- Cultivate strong relationships and stay on top of opportunities from agencies aligned with sector-focused growth initiatives (for instance, California State Department of transportation, local public works agencies, and rail and port authorities related to our infrastructure growth strategy).
- Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery.
- Accountable to achieve organic growth targets of the BC.
- Achieve >95% PM Frameworks compliance from Internal Practice audits.
- Proactively identify opportunities to reinforce and further develop Stantec’s high-performance culture with a focus on innovation, speed, and productivity.
- Partner with other BCPLs and leaders to drive collaboration on pursuits across geographies and business lines.
- Increase visibility of Stantec by sharing our knowledge and innovation stories through key client engagements to enhance our reputation and drive revenue.
- Drives the client relationship strategy, working with Principals and BC leaders to drive strong results in the client satisfaction survey within the respective BC.
- Leads or assigns responsibility for oversight of project delivery, Quality Assurance/Quality Control, discipline excellence and technical quality, documents quality and best practices in the execution of work.
- Establish employee connectedness to leadership by interfacing frequently with employees.
- Ensure a minimum of 4 client feedback surveys are conducted per year and issues are addressed through implementation and follow through on action plans.
- Track pursuit success rate and return on investment rate on client-by-client basis.
- Partner with BCOL by conducting quarterly office visits and BC Wide meetings to communicate the vision, business strategy and progress against applicable action plans.
- Develop and manage the M&BD plan for the BC, including cross selling.
- Actively contribute to win strategies and successful project execution.
- Lead delivery of significant BC project pursuits.
- Be involved at a hands-on level in key pursuits as needed and on projects should issues impacting client satisfaction or project management escalate.
- Leads or assigns responsibility for management, needs assessment and provision of digital practice, tools, and applications in support of BC to deliver work.
- Responsible for net revenue forecasts by period, quarter, and year end.
- Establish an effective Go/No Go Review process with Principals and track compliance.
- Utilize and ensure the opportunity Pipeline is maintained and monitor to optimize business development plans and employee utilization rates.
- Partners with BCOL to develop and implement improvement plans for distressed business units and BCs. Including focus on write-offs and business line expenses.
- Supports achieving utilization rate and backlog targets and partners with BCOL to drive collaboration and work sharing across the practice.
- Achieve minimum client and proposal-specific marketing and business development (M&BD) sales goals, including internal cross-selling initiatives, target 25% of time.
- Inspires, motivates, and holds the team accountable for the delivery of innovative design solutions.
- Achieve minimum direct utilization target 45%.
- Support BC Leadership with developing, attracting, engaging, and retaining top talent.
- Support the overall talent management lifecycle including career development, employee engagement, succession planning, coaching, and mentoring, diversity and inclusion, and leadership development for the BC.
- Provide support through ongoing collaboration with Business Operating Unit (BOU) Operations, Regional Business Leaders (RBL), Regional Growth Leaders (RGLs), Regional Leaders (RL) and Business Center Operating Leaders (BCOL) regarding resolution of operational issues identified within the BC.
- Support the BCOL with managing performance and compensation in accordance with Stantec’s compensation philosophy within the BC through yearly employee performance review (YEPR), rate review, and STIP/bonus -allocation for the BC.
- Assign responsibility for design excellence in all disciplines present in BC to foster innovation, sustainable design principles and use of technology.
- Develop and maintain Stantec’s integrated practice in the specified BC. Which includes: - The maintenance of a cohesive Stantec brand,
- Foster a success-oriented, accountable environment within the company.
- Lead and participate in pursuits and campaigns for major BC opportunities across multiple sectors, with a focus on infrastructure, water, manufacturing and energy sectors.
What you bring
client relationships
project leadership
iso compliance
pm frameworks
driver's license
- Be personally involved in key client relationships, strategic project pursuits and major project leadership within the BC.
- Act as a highly regarded leader, thought partner and a source of counsel and advice for their BC.
- Comply with ISO-certified Integrated management System and Project Management (PM) Frameworks
- Good driving record and valid driver’s license required.
- Locations in WA, DC & Various CA areas - Min Salary $ 158,200.00 - Max Salary $ 237,400.00
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Interview process
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Company
Overview
Founded in 1954
Year Established
The company was established as a one-person environmental engineering practice in 1954.
MWH Global in 2016
Acquisition Year
Completed the acquisition of MWH Global to enhance expertise in water and natural resources.
450+ Offices
Global Presence
Operates across more than 450 offices on six continents, showcasing extensive global reach.
6 Continents
Geographic Reach
Maintains a strong presence on six continents through strategic expansion.
- Began as a one-person environmental engineering practice and has grown through strategic geographic and service expansion.
- Publicly listed on the NYSE and TSX, Stantec has completed major acquisitions to bolster expertise and strengthen global infrastructure portfolio.
- Headquartered in the iconic Stantec Tower in Edmonton, the company has delivered landmark projects like the Panama Canal Expansion and high-profile community developments.
- Leverages interdisciplinary teams of designers, engineers, scientists, and project managers.
- Typical projects span urban planning, civil infrastructure, water management, environmental assessment, energy delivery, and architectural design, serving public and private sectors.
- Blends technical prowess with visionary design in bold ventures such as designing its own mixed-use tower and leading multi-nation infrastructure projects.
- We Put People First
- We Do What is Right
- We Are Better Together
- We Are Driven to Achieve
2025
Carbon Neutrality Target
The company plans to achieve carbon neutrality in its operations by the end of the fiscal year 2025.
32,000
Employees in Sustainable Projects
Over 32,000 employees are working on climate-resilient infrastructure and future-proofing cities.
- Commitment to environmental, social and governance excellence across operations and client projects
- Issued Sustainability‑Linked Loan, tying financing to ESG metrics including Bloomberg GEI and environmental targets
- Publicly reported environmental performance in annual Sustainability Report (e.g., GRI‑aligned metrics)
43% women
Female Representation in Leadership
43% of board and C‑Suite positions are held by women in 2023.
18% pay gap
Global Gender Pay Gap
The global mean unadjusted gender pay gap is 18%.
3% compa-ratio
Gender Pay Gap Improvement
North America base pay compa-ratio gender pay gap improved by 3% in 2023 compared to the prior year.
7% score improvement
Gender-Equality Index
Score improved by 7% in 2023 in the Bloomberg Gender-Equality Index, which has been achieved for the fourth consecutive year.
- Named to Bloomberg Gender-Equality Index fourth consecutive year
- Female representation: more than 50% of entry-level staff are women
- 36 Women@Stantec regional employee resource groups active globally
- First globally to link senior credit facility pricing to Bloomberg Gender-Equality Index score
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