Counter Sales Associate
White Cap
Help customers with orders, quotes, product info and sales at the counter.
2 days ago ago
$18 - $25
Junior (1-3 years)
Full Time
Henrietta, NY
Field
Company Size
1,500 Employees
Service Specialisms
Concrete accessories
Chemicals
Tools and equipment
Building materials
Fasteners
Erosion products
Waterproofing products
Safety products
Sector Specialisms
Infrastructure
Buildings
Residential
Commercial
Industrial
Role
What you would be doing
customer communication
product upselling
order processing
pricing quotes
system entry
- Communicates product features, benefits, and warranty policy information to customers.
- Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
- Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
What you bring
customer service
product knowledge
construction
spanish
oracle
troubleshooting
- Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
- Knowledge of construction and industrial products.
- Spanish language proficiency.
- Experience with sales order computer software, preferably Oracle.
- Demonstrated success providing excellent customer service.
- Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
- Inclusive culture: Work in a place that values and celebrates who you are.
- Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
- Love where you work: White Cap has been certified as a Great Place to Work .
- Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
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Interview process
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Company
Overview
- Founded with a vision to revolutionize the construction industry, White Cap has become a key player in providing high-quality construction and building materials.
- The company specializes in delivering a broad array of solutions for contractors, with an emphasis on industrial, residential, commercial, and infrastructure projects.
- White Cap supports a range of industries with innovative building materials, equipment, and tools, becoming a trusted partner for both large-scale developments and smaller, specialized projects.
- With a vast distribution network, White Cap offers both local and national supply capabilities, ensuring timely and efficient delivery of essential materials for every project.
- Notable projects include urban infrastructure developments, large residential complexes, and government and commercial facilities, where White Cap consistently provides value-driven, reliable materials.
- The company stands out for its commitment to offering a comprehensive product portfolio, empowering contractors with everything they need to get the job done right, from tools to construction supplies.
- White Cap’s dedication to quality and service has helped establish long-lasting relationships with its clients and foster an environment where collaboration and expertise thrive.
- Customer First - We are passionate about exceeding the expectations of our customers.
- Continuous Improvement - We are committed to continuously improving everything we do.
- Results Driven - We strive for excellence and deliver measurable results.
- Accountability - We take ownership of our actions and decisions.
- Teamwork - We work together to achieve shared goals and success.
- Safety - We prioritize the safety and well-being of our people and our communities.
Net Zero Target
2050 Goal
Aims to achieve net-zero emissions by 2050 through comprehensive strategies across operations and product lifecycle.
- Focus on reducing carbon emissions in operations and products.
- Engagement in responsible sourcing and sustainable product offerings.
- Implementation of energy-efficient technologies and practices.
- Commitment to waste reduction and recycling programs.
- Partnering with stakeholders to promote environmental stewardship.
- Commitment to fostering an inclusive culture where all employees feel valued and respected.
- Ongoing development of leadership programs to advance diverse talent.
- Focus on creating a diverse and inclusive workforce through recruitment, training, and community outreach.
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