A vertically integrated real estate firm developing, investing in and building attainable rental housing.
Maintain grounds, perform repairs, and provide customer service for apartments
13 days ago ago
Junior (1-3 years)
Contractor
Huntsville, AL
Field
Company Size
190 Employees
Service Specialisms
Real estate investment
Property development
Construction
Property management
Asset management
Acquisitions
Sector Specialisms
Development
Construction
Strategic Investments
Investment Management
Land Acquisition
Property Management
Affordable Housing
Multifamily Rental Housing
Role
Description
service requests
preventative maintenance
renovation turnovers
safety inspections
material management
customer service
Complete service requests same day or within 24 hours.
Complete all tasks on time and per company safety policies. Notify the manager of any safety concerns. Participate in safety meetings.
Daily walk the property for curb appeal, condition, deferred maintenance, and safety issues to meet Inspection Report standards and the “I live here” test.
Be responsible in the utilization of maintenance materials; inform manager of supply needs; keep storage area well organized and locked.
Perform preventative maintenance, repairs, inspections, and janitorial services per the assigned schedule and according to policies and procedures. Housekeeping and grounds work not to exceed 75% of the time.
Responsible for knowledge of property-specific problems such as asbestos.
Know and adhere to Mission's values and policies.
Perform refurbishing and renovation of apartments per standards: ensure 75% of vacant apartments are in market-ready condition according to quality standards, 3 to 5-day downtime standard for the preparation of market-ready apartments, and 10-day turn for upgrade units and the “I would live here” test.
Set an example and take accountability for all your actions on the property.
Maintain neat, clean uniform and professional conduct always, set goals, and perform.
Ensure excellent customer service with same day or maximum 24-hour follow up, courteous and professional attitude toward all customers and team members.
Requirements
plumbing
electrical
carpentry
windows
high school
english
Ability to read gauges and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
1 year of experience in apartment maintenance or related field.
High school diploma or equivalent preferred.
Frequently requires lifting 25 pounds through the workday.
Proficient in basic plumbing, touch-up painting, basic appliance repair, basic electrical, locks, and basic carpentry.
Occasionally requires lifting 75 pounds or less.
Excellent English communication skills, both verbal and written.
Available for weekend work, on-call duties, and after-hours emergency service requests, 24 hours per day, 7 days per week.
May require training to receive additional regulatory and environmental certifications such as lead, asbestos renovations/repairs, HVAC, and CFC I, II, and universal.
Able to climb ladders over 10 feet.
Must be able to walk apartments and grounds including steps frequently.
Some basic mechanical aptitude and understanding of building materials and tools.
Basic computer skills in a Windows environment (able to operate a mobile device or PC).
Knowledge of ladder, dolly, back belt, goggles, gloves, electric snake, reciprocating saw, hand saw, circular saw, table saw, cordless drill, drill press, snow blower, paintbrush, vacuum, shampoo machine, blower, cleaning supplies, and small hand tools.
Benefits
Great benefits- We offer 100% paid medical insurance coverage for our Employee only plans & subsidized medical options for additional family members, Dental and Vision plan options, Paid time off, Paid volunteer time off and paid holidays, 401(k) match, Employer paid Life and AD&D insurance coverage, and educational reimbursement.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
36% IRR
Return on Investment
Achieved an impressive 36% internal rate of return since the company's inception, reflecting strong financial performance across multifamily housing developments.
$4.3B in transactions
Multifamily Housing
Executed over $4.3 billion in multifamily housing transactions, showcasing significant market impact and scale.
32K units
Acquired & Developed
Acquired, developed, or financed over 32,000 units, establishing a strong presence in the multifamily housing market.
3K under construction
Units in Pipeline
Currently building over 3,000 units, demonstrating ongoing growth and investment in residential properties.
Blends development, construction, strategic investment, and property management under one roof.
Typical projects include apartment communities and build-to-rent single-family neighborhoods across the Southeast and Mid-Atlantic.
Specialisms range from land sourcing and zoning to property management and capital strategies.
Champions scale and quality in multifamily housing.
Offers in-house research capabilities using proprietary data and AI to identify resilient markets.
Self-performs construction to enhance control over timing, cost, and quality.
Employs a single integrated platform for swift execution from land acquisition through resident move-in.
Culture + Values
We are committed to exceeding the expectations of our residents, clients, and partners.
We foster a culture of integrity, respect, and accountability.
We value teamwork and collaboration to achieve our goals.
We emphasize innovation and continuously seek new ways to improve.
We aim to create long-term value for our stakeholders.
Environment + Sustainability
2030 Target
Net Zero Carbon Emissions Goal
Aiming to achieve net zero carbon emissions by 2030, demonstrating a commitment to combating climate change.
Committed to sustainability and green building practices.
Prioritizes energy-efficient designs and environmentally conscious construction.
Focuses on water conservation, waste reduction, and the use of sustainable materials.
Incorporates eco-friendly technologies into all new developments.
Inclusion & Diversity
Dedicated to creating an inclusive and diverse workplace.
Aims to promote a culture where all employees feel valued and respected.
Has established initiatives to increase gender and racial diversity at all levels of the organization.
Strives for gender equity, with a goal of increasing the representation of women in leadership positions.