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Support Specialist
Isg
Global AI‑centered technology research and advisory firm transforming enterprises through technology insights and sourcing.
Manage front‑desk, facilities, and admin support for ISG’s Raleigh office.
Act as point of contact for the landlord in providing important information related to the well-being of our employee owners, and use of common meeting spaces
Support the office environment by greeting visitors and keeping general supplies well-stocked and organized
Help with overseeing and maintaining fleet vehicles, as needed
Contribute to local Accounts Payable and Accounts Receivable tasks, as needed
Endeavor to maintain common spaces & studios in a clean, orderly, professional and welcoming state and encouraging employee owners to be vigilant in participating in this effort
Take charge of printing and binding high quality graphics, reports, proposals, and other deliverables
Be the face of ISG during business hours, or as required to support our customers, partners and employee-owners
Provide excellent customer service by assisting with ISG’s central phone service
Collaborate with a diverse team to ensure administrative tasks are handled confidentially and efficiently
Manage parking access for employee owners and visitors to the office
Play a key role in organizing and facilitating meetings and events, including coordinating food and refreshments, and arranging for, reserving and preparing conference spaces
Create a welcoming and engaging environment for clients, industry partners and employee owners by being present
What you bring
microsoft office
notary
customer service
organized
team support
architecture
Proficient in Microsoft Office, specifically Outlook, Word, and Excel
Experience within architecture, engineering, construction, or government permitting is preferred, not required
Organized and eager to be a part of and support a team
Fantastic phone etiquette and customer service skills
Certification as a Notary is a plus
Willingness to take direction and follow through with the completion of an assigned task
Benefits
Compensation: $20.00 - $50.00 / hour
Short term and long-term disability
Paid time off, pro-rated amount available on your start date
Generated $291 million in recurring revenue in 2023.
200B Tech Spend
Annual Technology Investment
Guides over $200 billion of annual technology spend for enterprises.
98% Client Satisfaction
Client Recommendation Rate
98% of clients would recommend its services, reflecting high-impact delivery.
Evolved from a technology research boutique into a global advisory powerhouse.
Provides strategic guidance across sourcing, cloud, data analytics, AI, and automation for over 900 clients, including leading enterprises.
Deploys proprietary market data and deep provider ecosystem expertise to inform decisions.
Cultivates a team of over 1,600 international experts spanning more than 20 countries, combining technical, advisory, and research skills.
Offers projects ranging from enterprise AI adoption strategies to large-scale IT sourcing transformations.
Announced Enterprise AI Advisory in January 2024 and launched ISG Tango™, an AI-powered sourcing platform.
Maintains a notable presence in India through a Center of Excellence with over 700 staff, certified as a Great Place to Work® five years consecutively.
Uses analytical rigor and AI-driven insights to bridge technology ambitions with operational execution.
Culture + Values
Dream Smart – We encourage new thinking and bold ideas backed by knowledge, sound decision and first rate implementation.
Speak Frankly – We value clarity and honesty and we are open and straight forward in all our dealings. We never shy away from tough conversations.
Always Care – We take pride in the quality of our work and demonstrate respect and care for the wellbeing and health & safety of our customers, our people, and our world.
Never Stop Learning – We encourage and reward great ideas. We constantly strive to improve by seeking new knowledge and skills.
Environment + Sustainability
2028
Decarbonisation Target
Committed to decarbonising operations by 2028, with an internal carbon fund launched by 2025.
25%
Social Value Target
Aims for a minimum of 25% social value on every project, measured via the Social Value Portal.
Committed to decarbonising ISG’s operations with an internal carbon fund.
Aim to remove or avoid more carbon than emitted—ambition to be first carbon-negative contractor in their sector.
Circular economy policy includes ISG Materials Passport for larger projects and prioritises material reuse.
Member of UK Green Building Council’s Advancing Net Zero programme and active in the Net Zero Whole Life Carbon Roadmap.
Inclusion & Diversity
5% Workforce Target
Earning and Learning Roles
Targeting 5% of workforce in earn-and-learn roles by 2024, with a focus on diverse recruitment.
Signed Young Women’s Trust pledge to increase gender diversity and support apprenticeships for young women
Member of Women in Property network to develop gender balance through events and professional development
Gold award under Armed Forces Covenant recognising fair treatment of serving or veteran personnel and their families
Published annual gender pay gap data, showing year-on-year improvement and one of the most diverse boards in industry
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