National Account Coordinator at The Hatch Group, Inc. in Plainville, MA | USD28-35 | Kablio

Role

Description

partner sourcing

site inspections

quality assessment

service channel

property measurement

billing communication

Source new service partners to perform work for clients in a designated territory
Proactively assist in resolving issues with customer service when needed
Communicate schedule to store managers and service partners
Ensure timely acquisition of service partner agreements to support the compliance team
Communicate closely with other coordinators on team as well as management and operations
Communicate billing details to client and answer any questions
Consistently propose site enhancement concepts to clients
Regularly communicate with customers via Service Channel, Corrigo, email, text, and phone to ensure high quality and service
Provide instruction to service partners regarding client expectations
Pre-qualify service partners, negotiate contract terms
Measure properties and coordinate with estimators for estimates
Coordinate pre- and post-season site inspections
Conduct monthly Quality Site Assessments (QSAs) of service partners’ work on clients’ sites

Requirements

pmp

bachelor's

3+ yrs

time management

communication

flexibility

Advanced skill set in time management and task prioritization
Highly advanced written and verbal communications
Minimum of 3 years experience in project management, or strong administrative skills
Must be willing to work nights and weekends as needed
Ability to multitask and meet deadlines without close supervision
PMP Certification preferred, but not required
Bachelor’s degree in a Business, Marketing, Construction Project Management or related field

Benefits

Pay Range: $28.00 - $35.00 / hour
PTO and paid holidays
Competitive medical, dental, and vision insurance
401k plans

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

pre‑employment and random drug screenings are required.

Company

Overview

Founded with a vision to revolutionize asphalt paving, the company has grown into a trusted industry leader.
With decades of experience, it specializes in high-quality asphalt paving and maintenance solutions for various sectors.
The company’s projects span from roadways to residential developments, impacting communities with durable and reliable infrastructure.
Offering services in both the public and private sectors, it is known for its commitment to safety and excellence.
Notable for its precision and efficiency, the company is the go-to partner for large-scale infrastructure projects.
The company's strong reputation is backed by its focus on cutting-edge technology and innovative construction methods.
Whether in urban areas or remote locations, the company delivers scalable, cost-effective solutions that stand the test of time.

Culture + Values

We lead with radical transparency: with our customers, employees, and partners.
From the materials we use to the customer service we deliver, integrity is at the core of our business.
Our team is nimble and ever-evolving… always has an eye on the latest technology, systems, and methods.

Environment + Sustainability

2050 Ambition

Net-Zero Goal

Committed to achieving net-zero asphalt pavements through industry-wide collaboration under 'The Road Forward'.

Use of recycled asphalt materials wherever possible, with cutting-edge machinery that repurposes broken asphalt.
Partner facilities adhere to strict health, safety, energy use, and water consumption environmental standards.
Acknowledgment of paving industry environmental impact and committed incorporation of practices addressing those concerns.
Operates an ISO 14001:2015-aligned Environmental Management System in multiple offices to identify, monitor, and control environmental impacts.
Committed to UN Global Compact Sustainable Development Goals and published annual sustainability report.

Inclusion & Diversity

10,000 employees

Global Workforce

The company employs approximately 10,000 individuals worldwide, fostering an inclusive environment that values diverse perspectives from all employees.

Commitment to diversity and inclusion based on belief that an inclusive environment fosters plurality of thought and perspective.
Celebrated workforce regardless of gender, ethnicity, race, sexual orientation, disability, or way of thinking.
Regional and global programs to educate and empower the diverse workforce across all six regions.
Vision moves from aspirational to attainable, embedding diversity of thought into company culture.

Articles

Crunchbase profile

BBB Business Profile

Hatch Asphalt Snow and Ice Services

Hatch Asphalt Reclaiming and Milling

Company

Overview

Founded with a vision to revolutionize asphalt paving, the company has grown into a trusted industry leader.
With decades of experience, it specializes in high-quality asphalt paving and maintenance solutions for various sectors.
The company’s projects span from roadways to residential developments, impacting communities with durable and reliable infrastructure.
Offering services in both the public and private sectors, it is known for its commitment to safety and excellence.
Notable for its precision and efficiency, the company is the go-to partner for large-scale infrastructure projects.
The company's strong reputation is backed by its focus on cutting-edge technology and innovative construction methods.
Whether in urban areas or remote locations, the company delivers scalable, cost-effective solutions that stand the test of time.

Culture + Values

We lead with radical transparency: with our customers, employees, and partners.
From the materials we use to the customer service we deliver, integrity is at the core of our business.
Our team is nimble and ever-evolving… always has an eye on the latest technology, systems, and methods.

Environment + Sustainability

2050 Ambition

Net-Zero Goal

Committed to achieving net-zero asphalt pavements through industry-wide collaboration under 'The Road Forward'.

Use of recycled asphalt materials wherever possible, with cutting-edge machinery that repurposes broken asphalt.
Partner facilities adhere to strict health, safety, energy use, and water consumption environmental standards.
Acknowledgment of paving industry environmental impact and committed incorporation of practices addressing those concerns.
Operates an ISO 14001:2015-aligned Environmental Management System in multiple offices to identify, monitor, and control environmental impacts.
Committed to UN Global Compact Sustainable Development Goals and published annual sustainability report.

Inclusion & Diversity

10,000 employees

Global Workforce

The company employs approximately 10,000 individuals worldwide, fostering an inclusive environment that values diverse perspectives from all employees.

Commitment to diversity and inclusion based on belief that an inclusive environment fosters plurality of thought and perspective.
Celebrated workforce regardless of gender, ethnicity, race, sexual orientation, disability, or way of thinking.
Regional and global programs to educate and empower the diverse workforce across all six regions.
Vision moves from aspirational to attainable, embedding diversity of thought into company culture.

Articles

Crunchbase profile

BBB Business Profile

Hatch Asphalt Snow and Ice Services

Hatch Asphalt Reclaiming and Milling