National Account Coordinator
The Hatch Group, Inc.
Manage client accounts, coordinate service partners, ensure quality and communication.
4 days ago ago
$28 - $35
Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Plainville, MA
Field
Company Size
500 Employees
Service Specialisms
Commercial Paving
Sealcoating
Reclaiming and Milling
Snow and Ice Management
Sector Specialisms
Retail
Hospitality
Industrial
Commercial
Infrastructure
Paving and Surfacing
Landscaping
Pre Cast Concrete
Role
What you would be doing
partner sourcing
site inspections
quality assessment
service channel
property measurement
billing communication
- Source new service partners to perform work for clients in a designated territory
- Proactively assist in resolving issues with customer service when needed
- Communicate schedule to store managers and service partners
- Ensure timely acquisition of service partner agreements to support the compliance team
- Communicate closely with other coordinators on team as well as management and operations
- Communicate billing details to client and answer any questions
- Consistently propose site enhancement concepts to clients
- Regularly communicate with customers via Service Channel, Corrigo, email, text, and phone to ensure high quality and service
- Provide instruction to service partners regarding client expectations
- Pre-qualify service partners, negotiate contract terms
- Measure properties and coordinate with estimators for estimates
- Coordinate pre- and post-season site inspections
- Conduct monthly Quality Site Assessments (QSAs) of service partners’ work on clients’ sites
What you bring
pmp
bachelor's
3+ yrs
time management
communication
flexibility
- Advanced skill set in time management and task prioritization
- Highly advanced written and verbal communications
- Minimum of 3 years experience in project management, or strong administrative skills
- Must be willing to work nights and weekends as needed
- Ability to multitask and meet deadlines without close supervision
- PMP Certification preferred, but not required
- Bachelor’s degree in a Business, Marketing, Construction Project Management or related field
- Pay Range: $28.00 - $35.00 / hour
- PTO and paid holidays
- Competitive medical, dental, and vision insurance
- 401k plans
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- pre‑employment and random drug screenings are required.
People also searched
Business Support Admin Jobs in Pawtucket United StatesClient Account Manager Jobs in Pawtucket United StatesCustomer Service Jobs in Pawtucket United StatesContracts Administrator Jobs in Pawtucket United StatesCommercial Administrator Jobs in Pawtucket United StatesOperations Administrator Jobs in Pawtucket United StatesProject & Site Admin Jobs in Pawtucket United StatesProject Coordinator Jobs in Pawtucket United States
Company
Overview
- Founded with a vision to revolutionize asphalt paving, the company has grown into a trusted industry leader.
- With decades of experience, it specializes in high-quality asphalt paving and maintenance solutions for various sectors.
- The company’s projects span from roadways to residential developments, impacting communities with durable and reliable infrastructure.
- Offering services in both the public and private sectors, it is known for its commitment to safety and excellence.
- Notable for its precision and efficiency, the company is the go-to partner for large-scale infrastructure projects.
- The company's strong reputation is backed by its focus on cutting-edge technology and innovative construction methods.
- Whether in urban areas or remote locations, the company delivers scalable, cost-effective solutions that stand the test of time.
- We lead with radical transparency: with our customers, employees, and partners.
- From the materials we use to the customer service we deliver, integrity is at the core of our business.
- Our team is nimble and ever-evolving… always has an eye on the latest technology, systems, and methods.
2050 Ambition
Net-Zero Goal
Committed to achieving net-zero asphalt pavements through industry-wide collaboration under 'The Road Forward'.
- Use of recycled asphalt materials wherever possible, with cutting-edge machinery that repurposes broken asphalt.
- Partner facilities adhere to strict health, safety, energy use, and water consumption environmental standards.
- Acknowledgment of paving industry environmental impact and committed incorporation of practices addressing those concerns.
- Operates an ISO 14001:2015-aligned Environmental Management System in multiple offices to identify, monitor, and control environmental impacts.
- Committed to UN Global Compact Sustainable Development Goals and published annual sustainability report.
10,000 employees
Global Workforce
The company employs approximately 10,000 individuals worldwide, fostering an inclusive environment that values diverse perspectives from all employees.
- Commitment to diversity and inclusion based on belief that an inclusive environment fosters plurality of thought and perspective.
- Celebrated workforce regardless of gender, ethnicity, race, sexual orientation, disability, or way of thinking.
- Regional and global programs to educate and empower the diverse workforce across all six regions.
- Vision moves from aspirational to attainable, embedding diversity of thought into company culture.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio