Accounting Clerk
Highgate
Handles payroll, cash, and accounts receivable for hotel operations.
9 days ago ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Boston, MA
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
What you would be doing
credit processing
financial reporting
cash management
payroll processing
collections management
ledger monitoring
- Assist in the credit process of application processing, reference checks, credit limitation, direct billing list, deposit requirements, and all other credit-related activities.
- Keep management aware of any unusual operation or financial occurrences and/or significant deviations from policies and procedures.
- Retrieve and process all deposits in accordance with hotel standards.
- Monitor, prepare, and communicate financial reports in accordance with Highgate Hotels’s required due dates.
- Assist the sales effort in establishing customer credit in accordance with Highgate Hotels’s policies.
- Attend all hotel required meetings and trainings.
- Maintain an adequate supply of cash/change and provide cash/change to all departments as needed
- Maintain all cashier contracts.
- Process petty cash receipts and reimbursements on a regular basis and inform management of any deviation to policy.
- Issue and redeem cashier banks as needed by the departments with the approval of the Accounting Manager.
- Respond to customer inquiries in a timely fashion and communicate all issues and/or disputes to the appropriate supervisor(s).
- Provide customers with accurate and timely invoices, statements, and schedules.
- Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations.
- Review and ensure accuracy and appropriateness of all payroll input and output.
- Audit cashier banks as required by hotel standards. Maintain all documentation.
- Ensure overall guest satisfaction.
- Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Process “due backs” on a timely basis.
- Maintain an efficient collection process to include an organized filing and tracing system, issuing letters, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs.
- Utilize and maintain the time and attendance system and process daily, weekly, bi-weekly, semi-monthly, and monthly payroll and related information to include payroll hours, verifying payroll information, recording miscellaneous earnings/deductions, etc.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Maintain a warm and friendly demeanor at all times.
- Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Prepare Cash Over/Short reports on a daily, monthly, and yearly basis.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
What you bring
problem solving
high school
windows
office suite
communication
multitasking
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- High School diploma or equivalent and/or related experience in a hotel or a related field preferred.
- Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Must be able to show initiative, including anticipating guest or operational needs.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- College courses in an associate field preferred.
- Must be able to cross-train in other hotel related areas.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be proficient in Windows, Company approved spreadsheets and word processing
- Must be able to maintain confidentiality of information.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Flexible and long hours sometimes required.
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Interview process
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Visa SponsorshipInformation not given or found
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Company
Overview
Founded 1988
Year Established
The company was established in 1988 and has since grown into a global leader in investment and hospitality management.
- Specializes in identifying and unlocking value across the hospitality and real estate sectors.
- Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties.
- Expertise includes hotel operations, development, asset management, and investment strategies.
- Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets.
- Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations.
- Known for innovative strategies and the ability to transform and enhance real estate properties.
- Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.
- Commitment to excellence in hospitality
- Innovation through technology and operational efficiency
- Creating memorable guest experiences
- A culture of respect, integrity, and professionalism
- Collaborative team environment
2050
Net Zero Emissions Target
The company aims to achieve net zero carbon emissions by this year, marking a significant milestone in its sustainability journey.
- Commitment to reducing carbon footprint
- Investment in energy-efficient technologies
- Water conservation programs
- Sustainable sourcing and waste reduction efforts
- Focus on creating an inclusive and diverse workforce
- Gender balance initiatives, with a focus on leadership roles
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