Guest Service Agent at Chartwell Hospitality in Nashville Metropolitan Area | Kablio

Guest Service Agent at Chartwell Hospitality in Nashville Metropolitan Area | Kablio

Company

Overview

Founded in 2003

Year Established

The company was established in 2003 in Nashville, Tennessee.

$1.75B Acquisitions

Hotel Projects Investment

They’ve executed over $1.75 billion in hotel acquisitions and developments across multiple U.S. states.

26 Hotels Owned

Current Portfolio

They own and manage around 26 hotels, with several under development.

$Million Deals

Development Scale

Typical deals include multi-million-dollar property developments, sales, and long-term operational partnerships.

The firm has evolved from a small hospitality venture into a national hotel powerhouse.
Their portfolio blends branded limited- and full-service hotels, including Hilton, Conrad, and Home2 Suites.
Chartwell often co-develops large mixed-use projects—such as Nashville’s Broadwest—combining hotels with offices and residences.
Services span the full hotel lifecycle: development, revenue management, renovations, sales & marketing, accounting, and operations.
They’ve earned awards from Hilton for excellence in new builds, including for Conrad Nashville and Hilton Cool Springs.
They own and manage around 26 hotels, with several under development in high-growth regions like Middle Tennessee.

Culture + Values

Commitment to excellence and continuous improvement
Integrity in all our business relationships
Passion for hospitality
Respect for individuals and their contributions
Responsibility in all actions and decisions
Creating memorable experiences for guests

Environment + Sustainability

Net Zero by 2050

Carbon Target

Net zero carbon target commitment aiming to achieve zero net carbon emissions by 2050.

Commitment to sustainability practices across all operations
Energy and water conservation initiatives
Waste reduction strategies implemented across properties
Investment in eco-friendly building materials and technologies
Partnerships with environmental organizations to promote sustainability

Inclusion & Diversity

Support for gender equality in the workplace
Active recruitment efforts to maintain diverse teams
Promotion of a culture that values different perspectives
Implementation of mentorship and development programs for underrepresented groups
Continuous tracking and reporting of gender diversity metrics

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