Guest Safety Officer
Space Needle
Secure work environment, protect assets, patrol, and assist guests at Space Needle.
4 days ago ago
$20 - $24
Junior (1-3 years)
Full Time
Seattle, WA
Onsite
Company Size
200 Employees
Service Specialisms
No specialisms available
Sector Specialisms
Tourism
Hospitality
Entertainment
Restaurant
Retail
Event Management
Museum and Historical Site Management
Observation and Leisure Facilities
Role
What you would be doing
security ops
fire panel
dvr monitoring
database backup
access controls
patrol
- Maintain a professional demeanor at all times.
- Proactively implement the security plan and operations of the Space Needle.
- Assist with disaster preparedness: i.e., earthquakes, fires and other crises.
- Cooperate with Seattle Police Department and Seattle Center police.
- Accompany terminated employees to collect their belongings, retrieve company property and if necessary, escort them from the property.
- Operate the fire panel and fire system.
- Review DVR periodically for potential for potential problems or breeches of security.
- Back up all databases electronic and hard copy.
- Provide assistance to other employees to enhance customer service or assist in emergencies.
- Ensure that the DVR, Cameras and any other security hardware are working properly.
- Assist Guest Safety and Facilities Manager and departments as needed.
- Occasionally walk employees to their cars.
- Ensure that key and card access controls are followed.
- Complete incident reports and time sheets on a daily basis.
- Properly investigate any internal theft issues.
- Maintain good relations with Seattle Center Security and Seattle Police Department.
- Rove and patrol the premises to ensure the safety of the Space Needle, its guests and employees.
- Provide a strong presence in retail areas, being careful to observe and report shoplifting activities.
- Prepare daily log on a daily basis.
What you bring
security experience
microsoft office
radio ops
first aid
wa driver's license
self-defense
- Ability to operate multi-line telephone systems under busy or stressful situations while multi-tasking.
- Experience with security - civilian or military.
- Ability to prepare clear, detailed and accurately written reports in a timely manner.
- Excellent computer skills including Outlook, Word, Excel and other databases as required.
- Confident, with the ability to defuse hostile situations with verbal de-escalation techniques.
- Able to work within a team milieu.
- Ability to operate two-way radio, communications and surveillance system equipment.
- Excellent verbal and written communication skills.
- Formal self-defense training and/or willingness to learn if required and provided by the employer.
- Excellent customer service skills required.
- Be able to learn in-house security access card system.
- Knowledge of all locations of water shut offs and how to operate them.
- Valid Washington State Driver's License.
- Be able to lift 50lbs with the ability to perform physical activities inherent to security patrol duties, such as bending, walking, running, standing, and rapidly ascending or descending stairs in a high-rise structure as needed.
- First Aid/CPR Certification or ability/willingness to obtain certification within sixty days of hire.
- Be reachable at all times by radio while on duty.
- Charitable Contributions / Matching Gift, up to $200 year
- 401k plan, we will match 50% of the first 6% you contribute, equivalent to 3% of your wages
- Paid Personal Days (10 per year)
- 25% discount for many purchases at the Space Needle (Retail, Food and Beverage, not applied towards alcohol purchases)
- $50 / month towards orca card or parking
- Deferred compensation into 401(k) account at company Shareholder discretion. Eligible to begin participating after one year of service with an annual plan entry date of October 1st.
- New child family leave up to 4 weeks while on approved FLMA and enrolled in company sponsored medical plan
- Medical, Dental, Vision, Life, Long Term Disability
- Tuition reimbursement of 50%, up to $2500 / year
- Paid Time Off of 14 days / year based on working 2080 hours / year
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1962 World's Fair
Year Established
The Space Needle was built for the 1962 World's Fair in Seattle.
- With its unique design, it offers breathtaking panoramic views of Seattle and the surrounding landscape.
- Visitors can enjoy dining, observation decks, and a rotating glass floor for an unforgettable experience.
- The landmark regularly hosts events, private parties, and public gatherings, making it a hub for cultural activities.
- Over the years, the Space Needle has become a must-see destination for tourists and a pride of the Pacific Northwest.
- Continually renovated, the Space Needle combines cutting-edge technology with timeless architectural beauty.
- In addition to its role as a tourist attraction, it plays a key part in the city's public and private events.
- We are a team of innovators, creators, and problem solvers who believe in the power of hospitality and delivering extraordinary experiences.
- We prioritize safety, operational excellence, and the highest standards of service.
- We value inclusivity, collaboration, and a positive work environment.
- We believe in continuous improvement and strive to learn and grow together.
- We hold ourselves accountable to our guests, our community, and each other.
2045 Net-Zero Goal
Carbon Emissions Target
Aiming to achieve net-zero carbon emissions by 2045 as part of long-term sustainability efforts.
80% Energy Reduction
Energy Efficiency Initiative
Completed a major LED lighting retrofit to significantly reduce energy consumption.
- Reduce water usage and waste through recycling programs.
- Using green building materials and improving energy efficiency in renovations.
- The fosters an inclusive environment where all employees are valued and respected.
- They have a goal to increase gender diversity across all levels of the organization.
- Their leadership team is focused on creating career development opportunities for underrepresented groups.
- Specific initiatives to support diversity and inclusion include mentorship programs and leadership training.
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