Sol-Ark designs and manufactures solar inverters and energy storage solutions for residential and commercial use.
● Identify opportunities to proactively solve customer problems and propose scalable solutions before they escalate.
● Work on the front lines of customer success, directly influencing both revenue and product innovation.
The Field Applications Engineer (FAE) is a core member of the Sales organization, serving as a technical partner to customers and the sales team. This role combines deep product knowledge with relationship-driven support to help our installer, distributor, and EPC partners design and deploy best-in-class Sol-Ark systems.
● Partner with Regional Sales Managers to provide pre-sales technical consultation and system design support.
● Act as the customer advocate within Sol-Ark, relaying real-world insights to influence product roadmaps and documentation.
● Deliver installer trainings, webinars, and technical demos that accelerate partner enablement.
● Conduct design and application reviews for complex hybrid inverter and energy storage projects.
● Collaborate with Product and Applications Engineering to refine installation standards and technical collateral.
● Collaborate with Technical Support team on field commissioning, troubleshooting, and VIP-level issue resolution for key accounts.
FAEs guide customers through design reviews, installation best practices, and advanced troubleshooting, ensuring every project meets both technical and business objectives. They also act as the Voice of the Customer, providing structured field feedback to our internal Product and Applications Engineering teams to drive continuous improvement.
● Support trade shows, roadshows, and sales presentations as the technical subject matter expert.
Location: Full-time W-2 - MUST RESIDE IN THE NEW ENGLAND AREA (NY, eastern PA, NJ)
● Strong organizational and follow-up discipline — ownership mentality.
● Customer-first mindset with ability to balance technical accuracy and business priorities.
● NABCEP certification or equivalent technical training.
● Working knowledge of solar PV, battery energy storage systems, and hybrid inverters.
● Proven ability to support the sales process with technical clarity and professionalism.
● Experience with commissioning tools, system monitoring, and remote diagnostics.
● 5+ years in solar or energy storage as a field engineer, installer, sales engineer, or technical support professional.
● BS degree in Engineering
This is a hands-on, customer-facing role ideal for professionals who can blend technical acumen with communication skills — helping customers succeed before, during, and after the sale.
● Up to 25% travel possible
● Excellent communication and presentation skills for both technical and non-technical audiences.
● Competitive compensation, performance bonuses, and full benefits package.
We offer a competitive salary and performance-based bonus program, top-tier benefits package, including medical, dental, and vision insurance, 401(k), and paid time off.