Portfolio Administration Coordinator

Description

• Notify client of critical dates, real estate policies and procedures, and assist with general inquiries
• Responsible for ensuring the financial obligations of our Clients is accurate and that monthly rents are processed in a timely manner
• Assist managers with timely and accurate financial and critical date reports for client presentment, identify and record savings, identify exceptions, investigate causes of exceptions, and recommend solutions
• Partner with the manager and transition team to get new accounts established quickly and smoothly
• Assist manager or oversee the creation and continuous updates to process playbooks
• Provide guidance and direction to other Portfolio Lease Analysts on various tasks and projects
• Review client invoices in conjunction with lease requirements and collect proper supporting back-up documentation from landlords/billing authorities and confirm all calculations are correct
• Oversee and manage the subtenant process including the recording and collection of monthly rent and the pass-through of invoices and year-end reconciliations
• Conduct desktop audits of Year-End Common Area Maintenance (CAM), Insurance, and Real Estate Tax reconciliations, interpret, and analyze all charges for accuracy, in accordance with lease documents.
• Train new associates
• Assist or oversee special projects as requested by the client or leadership
• Establish task priorities and create schedules for portfolio objectives
• Ensure that productive landlord and subtenant relationships are maintained in accordance with the lease and sublease agreements
• Ensure proper document management measures are followed for all leased, owned and other associated documents.
• Maintain file retrieval/storage, scan documents, and open/distribute mail
• Request and process certificates of insurance as required by the lease document
• Stay up to date on the latest industry standards and trends
• Directly responsible for dispute resolution with landlord for any identified discrepancies
• Review Estoppels and Subordination Non-Disturbance Agreements (SNDA’s) against the lease terms

Requirements

• Regularly exercises good judgment and logic in responding to leased and owned property inquiries from the client and/or landlords
• Communicate frequently with internal and external partners.
• Able to manage multiple projects/priorities in a fast-paced environment

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance