

Believe Housing provides high-quality affordable homes and services, focusing on communities.
The Salesforce Support Analyst will be responsible for the delivery, support, and development of believe housing’s Salesforce platform. Providing support to the ICT team in terms of service delivery, development, policy advice and formulation. You will act as an expert in the functionality of believe housing’s Salesforce platform ensuring that users have a positive experience with Salesforce by providing timely and effective support to address their technical issues and help them make the most of the platform.
Our offices are based in Seaham and Bishop Auckland and although we work flexibly, you will be required to be onsite some days every week with some offsite work and would need to be North East based in the UK.
Where and when you work is flexible depending on the demands of your role, our customers’ needs and your individual work preference (as agreed with your manager).
From our annual leave entitlement (up to 33 days, plus four volunteering days per year) and competitive pension scheme, to our flexible 'working the believe way' patterns that put your wellbeing front and centre, there's really a lot on offer.
Although this role is advertised as full-time, we will consider part-time, job share and alternative working pattern proposals where possible.
Here at believe housing we are a disability confident employer, if you require any adjustments or support throughout our recruitment process, please do not hesitate to get in touch.
We’re a family-friendly, flexible employer, and we encourage everyone to ‘work the believe way’. For us, this means keeping things simple, doing more of what matters, and removing tasks and processes that don’t add value.