Description

In the administration function, the Coordinator assists with operational contracts, ensures value for expenditure, and conducts monthly KPI reviews with corrective action plans. They maintain high‑quality contract documentation, support renewal activities when needed, and manage all permit and contractor records required for building compliance and tenancy delivery. The role also oversees supplier inductions, the centre’s annual safety certification, and the lifecycle plan and asset register administration.

Operationally, the Coordinator helps sustain a high‑standard presentation for retailers, consumers and staff by engaging contractors and encouraging team performance. They coordinate a wide range of centre suppliers—including cleaning, risk management, emergency response, pest control, hygiene, general repairs, and incident reporting—and support the risk register and associated treatment plans. The position also contributes to health, safety, environment and wellbeing obligations through documentation and certification.

The Coordinator provides retailer and stakeholder support by responding to operational issues, especially during weekends and extended trade periods, and escalating matters to people leaders when required. They nurture positive relationships with internal and external stakeholders such as contractors, emergency services, local councils and internal staff, all of which influence department performance.

• Assist and oversee day‑to‑day operations of capital and operational works.
• Manage supplier inductions, risk management and compliance activities.
• Administer operational contracts, conduct monthly KPI reviews and support renewals.
• Maintain permit and contractor documentation for building compliance.
• Ensure annual safety certification and lifecycle plan/asset register administration.
• Coordinate centre suppliers (cleaning, pest control, repairs, etc.) and incident reporting.
• Support retailer feedback handling and escalation during weekends and peak periods.
• Build and maintain positive relationships with contractors, emergency services, councils and internal staff.

Requirements

Key relationships include the Operations Manager and team, the centre team, contractors and retailers. The ideal candidate brings experience in administration, risk support and auditing, with a customer‑centric mindset. Required knowledge includes contractor management, permit administration, strong MS Office skills, and a track record of delivering projects on time, within budget and to handover deadlines. Capabilities such as collaboration, planning, problem solving, financial acumen and commitment to Vicinity’s values are essential.

Applicants must hold relevant Australian work rights; shortlisted candidates will undergo a criminal history/background police check and any additional qualification checks required for the role. For accessibility support or reasonable adjustments during recruitment, candidates can contact the Talent Acquisition team via email or phone.

• Require experience in administration, risk support and auditing with a customer‑focused mindset.
• Knowledge of contractor management, permit administration and strong MS Office proficiency.
• Demonstrated ability to deliver projects on time, within budget and to handover dates.
• Exhibit collaboration, planning, problem‑solving and financial acumen.

Benefits

Vicinity offers a benefits program that includes flexible working options, birthday leave, the ability to purchase additional leave, $1,000 worth of VCX securities for eligible team members and generous parental leave. The company embraces diversity and strives for an inclusive workplace, encouraging applications from all community sectors, including Aboriginal and Torres Strait Islander peoples.

• Benefits include flexible work, birthday leave, purchased additional leave, $1,000 VCX securities and generous parental leave.

Training + Development

Interview process

Visa Sponsorship

Security clearance