Service Billing Coordinator
Sciens Building Solutions
Manage billing, reconcile records, support finance admin, and handle customer service.
21 days ago ago
$60,000 - $70,000
Junior (1-3 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Latham, NY
Office Full-Time
Company Size
1,800 Employees
Service Specialisms
Building Solutions
Project Management
Consulting
Technical Services
Design
Sector Specialisms
Commercial
Industrial
Fire Protection
Security Systems
Life Safety
Communication Systems
Electrical Systems
Audio Visual
Role
What you would be doing
invoice processing
billing reconciliation
pricing updates
erp setup
utilization reporting
customer service
- Manage incoming phone calls, directing them to the appropriate departments or individuals.
- Assist in compiling data for financial reports and other administrative purposes.
- Assist with various administrative tasks such as filing, data entry, and record maintenance.
- Reconcile monitoring statements with issued vendor and customer billing.
- Ensure accurate billing information and rates are used for each transaction.
- Review client purchase orders to ensure invoicing accuracy and acceptance.
- Preparing and submitting quarterly pricing updates using Excel for NY State Contract jobs,
- Generate and process invoices for products/services provided to clients and customers.
- Collaborate with various departments to ensure seamless workflow and customer service.
- Reconcile billing records with financial systems to maintain consistency and accuracy.
- Facilitate effective communication within the organization, ensuring messages are relayed accurately and promptly.
- Track and report M/WBE subcontracting and spending to meet contract goals, and manage monthly reporting requirements, including compliance documentation.
- Review booking documents and set up new monitoring and service agreements accurately and on time in the ERP system.
- Use the NYS Contract System (NYSCS) to submit utilization reports.
- Address billing-related inquiries from clients, resolving issues in a timely and professional manner.
- Provide courteous and helpful customer service over the phone, addressing inquiries and resolving issues promptly; take detailed messages and relay important information to the relevant team members.
What you bring
billing software
microsoft office
high school
communication skills
time management
customer service
- Familiarity with government contracts or compliance reporting with M/WBE programs is a plus.
- Proven experience as a billing clerk, administrative assistant, or in a similar role.
- High school diploma or equivalent.
- Familiarity with billing software and financial systems is preferred.
- Proficient in using office software (e.g., Microsoft Office Suite, spreadsheets, email).
- Discretion in handling confidential information.
- Excellent verbal and written communication skills.
- Ability to handle multiple tasks efficiently and meet deadlines.
- Strong organizational and time management abilities.
- Demonstrated customer service skills and professionalism.
- Attention to detail and high level of accuracy in work.
- Professional career development opportunities.
- Medical, dental, and vision plans with options.
- Competitive salary based on qualifications.
- Short term and long-term disability.
- Life insurance.
- 401(k) matching.
- Paid time off plan and holidays.
- Tuition reimbursement.
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Over 26 Acquisitions
Market Expansion
The company has completed over 26 acquisitions across the U.S. to fuel its growth strategy.
1,800+ Experts
Technical Excellence
A team of over 1,800 experts, including highly skilled technicians, drives project success.
750+ Certified Technicians
Skill and Competence
A workforce of 750+ certified technicians ensures high-quality installations and services.
- Founded from the Latin ‘Sciens’ for ‘knowledgeable and skilled,’ it has built thousands of critical systems nationwide.
- Backed by The Carlyle Group and headquartered in San Francisco, it pursues aggressive growth via acquisitions across the U.S.
- Known for self‑performing comprehensive Sciens Service Suite installations—from design through maintenance.
- Distinctive in combining local company culture with national scale to deliver sophisticated life‑safety solutions.
- Integrates clean agent fire suppression along with electrical, security, and communication systems under one roof.
- No official culture or values statements publicly available.
- No publicly stated environmental or sustainability strategy, net zero target, goals or results.
- No publicly stated DEI strategy, outcomes or gender statistics.
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