IT Analyst- Technical Infrastructure at Caterpillar Inc. in East Peoria, Illinois, United States | USD89,210-133,810 | Kablio

Role

Description

wan connectivity

incident resolution

cisco ios

silverpeak sd‑wan

cloud connectivity

qos routing

Key duties include troubleshooting and resolving WAN incidents, participating in off‑shift and weekend rotations, and implementing new WAN circuits for facilities and partners. The incumbent will configure and maintain Cisco IOS and Silver Peak devices, collaborate with telecom vendors and cloud teams, assist in WAN design changes, perform security monitoring and vulnerability mitigation, manage software upgrades, and optimize performance through QoS and routing configurations.

Support global WAN connectivity for facilities, dealers, suppliers, and business partners.
Troubleshoot and resolve production WAN incidents, including off‑shift and weekend rotations.
Implement new WAN connections such as facility circuits, dealer links, supplier integrations, and partner networks.
Configure, maintain, and test Cisco IOS and Silver Peak SD‑WAN devices for sites and data centers.
Collaborate with telecommunications vendors to install and activate WAN circuits.
Design and implement cloud connectivity solutions with cloud providers and internal teams.
Assist senior staff with WAN design changes and manage complex multi‑component projects independently.
Perform security monitoring, log analysis, vulnerability triage, and mitigation actions.
Execute software upgrades for Cisco IOS, Silver Peak edge devices, and orchestrator platforms.
Manage QoS, underlay/overlay routing, and egress configurations to optimize network performance.

Requirements

cisco

sd‑wan

silver peak

bgp

python

degree

Ideal candidates possess strong WAN/SD‑WAN expertise with Cisco and/or Silver Peak, solid network troubleshooting abilities, and experience working with telecom and cloud partners. Preferred qualifications include a relevant degree or certification, hands‑on Cisco WAN experience, Silver Peak SD‑WAN experience, knowledge of BGP, OSPF, DMVPN, scripting skills in Python, and familiarity with cloud‑based networking solutions.

Possess strong WAN/SD‑WAN expertise with Cisco and/or Silver Peak technologies.
Demonstrated network troubleshooting skills across circuits, routing, and device configurations.
Experience collaborating with telecom providers, cloud teams, and cross‑functional technical groups.
Familiarity with security best practices, vulnerability management, and log analysis.
Ability to work independently with minimal supervision and handle multiple priorities.
Relevant degree, technical certification, or equivalent experience in WAN networking.
Hands‑on Cisco WAN experience and certifications in routing/switching.
Experience configuring and supporting Silver Peak SD‑WAN hardware and software.
Knowledge of routing protocols such as BGP and OSPF, and VPN technologies like DMVPN.
Proficiency in Python or other scripting languages for automation.

Benefits

The position is primarily based in East Peoria, IL (with options in Dallas, TX, or Nashville, TN), requires onsite work five days a week, and does not offer relocation or sponsorship. Compensation ranges from $89,210 to $133,810, plus a comprehensive benefits package covering medical, dental, vision, PTO, 401(k), HSA, flexible spending accounts, health programs, employee assistance, tuition reimbursement, incentive bonuses, life and disability insurance, parental and adoption leave, and career development opportunities. Caterpillar is an equal‑opportunity employer.

Benefits include medical, dental, vision, paid time off, 401(k), HSA, FSAs, health programs, EAP, tuition reimbursement, incentive bonuses, life and disability insurance, parental/adoption leave, and career development programs.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

sponsorship is not available for this position.
visa sponsorship not available; foreign nationals requiring sponsorship will not be hired.

Security clearance

any offer of employment is conditioned upon the successful completion of a drug screen.

Company

Overview

1925

Year Founded

The company was established in 1925 as a manufacturer of agricultural machinery and later expanded into construction equipment.

190+ Countries

Global Presence

The company operates in over 190 countries, providing essential products for large-scale infrastructure, mining, and energy projects.

The company's iconic yellow machines are used in construction, mining, oil & gas, and power generation projects.
In recent years, Caterpillar has increasingly focused on sustainability through advanced technologies that improve machine efficiency and reduce emissions.
Typical projects include large-scale infrastructure, such as highways, airports, and mining operations in remote areas.
Caterpillar's product lines are known for their durability and performance, which have become the standard in the heavy machinery industry.
Noteworthy achievements include innovations in autonomous machinery and advanced telematics for fleet management.
Despite its massive size, Caterpillar maintains a reputation for responsiveness and adaptation to the rapidly changing global market.

Culture + Values

Integrity
Excellence
Teamwork
Commitment
Sustainability
Leadership excellence – sound business judgement, courage, curiosity, emotional intelligence and an enterprise mindset
Power of Everyone – include, seek out and value people with different ideas and insights
Learning and growth – providing limitless opportunities for employees to continually improve and develop
Employee safety, health and wellness – focused on care, learning, and prevention

Environment + Sustainability

30% Reduction

GHG Emissions Target

Aims to reduce absolute Scope 1 & 2 GHG emissions by 30% from 2018 to 2030, aligning with Paris Agreement goals.

100% Sustainable

New Product Commitment

All new products by 2030 will be designed to be more sustainable through waste reduction, remanufacturing, lower emissions, or improved efficiency.

50% Landfill

Intensity Reduction

Aims to reduce landfill intensity by 50% from 2018 to 2030 through improved waste management practices.

25% Growth

Remanufacturing Sales

Seeks to increase remanufacturing sales and revenues by 25% from 2018 to 2030, promoting circular economy principles.

Implement water management strategies at 100% of facilities in water‑high‑risk areas by 2030.
Aspire to reduce recordable injury frequency by 50% from 2018 to 2030.
Published inaugural TCFD report in 2023, disclosed Scope 3 use‑of‑sold‑products emissions.
Net zero aligned with Paris Agreement goals (committed to reduced‑carbon future and supporting customers’ energy transition).
Board‑level Sustainability & other Public Policy Committee established in 2022, ESG performance included in executive‑officer incentive plans since 2022.

Inclusion & Diversity

14 ERGs

Employee Resource Groups

The company supports 14 Employee Resource Groups (ERGs) to foster an inclusive culture.

Global support for diverse backgrounds through the Power of Everyone initiative.
Employee Insights survey drives global feedback and cultural development.
ERGs enhance professional growth and innovation.

Articles

Caterpillar Careers

Employee Resource Groups

Developing Our People (Learning & Development)

Culture at Caterpillar

Role

Description

wan connectivity

incident resolution

cisco ios

silverpeak sd‑wan

cloud connectivity

qos routing

Support global WAN connectivity for facilities, dealers, suppliers, and business partners.
Troubleshoot and resolve production WAN incidents, including off‑shift and weekend rotations.
Implement new WAN connections such as facility circuits, dealer links, supplier integrations, and partner networks.
Configure, maintain, and test Cisco IOS and Silver Peak SD‑WAN devices for sites and data centers.
Collaborate with telecommunications vendors to install and activate WAN circuits.
Design and implement cloud connectivity solutions with cloud providers and internal teams.
Assist senior staff with WAN design changes and manage complex multi‑component projects independently.
Perform security monitoring, log analysis, vulnerability triage, and mitigation actions.
Execute software upgrades for Cisco IOS, Silver Peak edge devices, and orchestrator platforms.
Manage QoS, underlay/overlay routing, and egress configurations to optimize network performance.

Requirements

cisco

sd‑wan

silver peak

bgp

python

degree

Possess strong WAN/SD‑WAN expertise with Cisco and/or Silver Peak technologies.
Demonstrated network troubleshooting skills across circuits, routing, and device configurations.
Experience collaborating with telecom providers, cloud teams, and cross‑functional technical groups.
Familiarity with security best practices, vulnerability management, and log analysis.
Ability to work independently with minimal supervision and handle multiple priorities.
Relevant degree, technical certification, or equivalent experience in WAN networking.
Hands‑on Cisco WAN experience and certifications in routing/switching.
Experience configuring and supporting Silver Peak SD‑WAN hardware and software.
Knowledge of routing protocols such as BGP and OSPF, and VPN technologies like DMVPN.
Proficiency in Python or other scripting languages for automation.

Benefits

Benefits include medical, dental, vision, paid time off, 401(k), HSA, FSAs, health programs, EAP, tuition reimbursement, incentive bonuses, life and disability insurance, parental/adoption leave, and career development programs.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

sponsorship is not available for this position.
visa sponsorship not available; foreign nationals requiring sponsorship will not be hired.

Security clearance

any offer of employment is conditioned upon the successful completion of a drug screen.

Company

Overview

1925

Year Founded

The company was established in 1925 as a manufacturer of agricultural machinery and later expanded into construction equipment.

190+ Countries

Global Presence

The company operates in over 190 countries, providing essential products for large-scale infrastructure, mining, and energy projects.

The company's iconic yellow machines are used in construction, mining, oil & gas, and power generation projects.
In recent years, Caterpillar has increasingly focused on sustainability through advanced technologies that improve machine efficiency and reduce emissions.
Typical projects include large-scale infrastructure, such as highways, airports, and mining operations in remote areas.
Caterpillar's product lines are known for their durability and performance, which have become the standard in the heavy machinery industry.
Noteworthy achievements include innovations in autonomous machinery and advanced telematics for fleet management.
Despite its massive size, Caterpillar maintains a reputation for responsiveness and adaptation to the rapidly changing global market.

Culture + Values

Integrity
Excellence
Teamwork
Commitment
Sustainability
Leadership excellence – sound business judgement, courage, curiosity, emotional intelligence and an enterprise mindset
Power of Everyone – include, seek out and value people with different ideas and insights
Learning and growth – providing limitless opportunities for employees to continually improve and develop
Employee safety, health and wellness – focused on care, learning, and prevention

Environment + Sustainability

30% Reduction

GHG Emissions Target

Aims to reduce absolute Scope 1 & 2 GHG emissions by 30% from 2018 to 2030, aligning with Paris Agreement goals.

100% Sustainable

New Product Commitment

All new products by 2030 will be designed to be more sustainable through waste reduction, remanufacturing, lower emissions, or improved efficiency.

50% Landfill

Intensity Reduction

Aims to reduce landfill intensity by 50% from 2018 to 2030 through improved waste management practices.

25% Growth

Remanufacturing Sales

Seeks to increase remanufacturing sales and revenues by 25% from 2018 to 2030, promoting circular economy principles.

Implement water management strategies at 100% of facilities in water‑high‑risk areas by 2030.
Aspire to reduce recordable injury frequency by 50% from 2018 to 2030.
Published inaugural TCFD report in 2023, disclosed Scope 3 use‑of‑sold‑products emissions.
Net zero aligned with Paris Agreement goals (committed to reduced‑carbon future and supporting customers’ energy transition).
Board‑level Sustainability & other Public Policy Committee established in 2022, ESG performance included in executive‑officer incentive plans since 2022.

Inclusion & Diversity

14 ERGs

Employee Resource Groups

The company supports 14 Employee Resource Groups (ERGs) to foster an inclusive culture.

Global support for diverse backgrounds through the Power of Everyone initiative.
Employee Insights survey drives global feedback and cultural development.
ERGs enhance professional growth and innovation.

Articles

Caterpillar Careers

Employee Resource Groups

Developing Our People (Learning & Development)

Culture at Caterpillar