Family‑owned industrial and construction tool supplier offering sales, rental, repair, rigging and crane/hoist solutions.
Coordinate crane/hoist services, maintain customer relations, support sales and schedule inspections.
13 days ago ago
$23 - $25
Intermediate (4-7 years), Junior (1-3 years)
Full Time
St Paul, MN
Field
Company Size
325 Employees
Service Specialisms
Industrial Tools
Safety Equipment
Tool Repair
Equipment Rental
Welding Supplies
Abrasives
Cutting Tools
Hand Tools
Sector Specialisms
Industrial
Construction
Mechanical
Rigging
Crane and Hoist
Tool Supply
Rental Services
Repair Services
Role
Description
quote prep
customer calls
order management
client relations
invoicing
record keeping
Assist in preparing inspection quotes for new customers
Learn our crane, hoist, and rigging products and services.
Call potential customers to offer inspection services
Assist with creating and following up on quotes, sales orders, repair orders, purchase orders, and returns
Build Maintain positive relationships with customers and coworkers
Ensure timely customer invoicing
Contact repeat customers to schedule inspections
Support Outside Sales with customer information, scheduling, and follow-up
Maintain accurate customer and job records
Requirements
computer skills
teamwork
communication
customer service
work ethic
motivation
Ability to work in a team environment
An exceptional work ethic
1+ year of previous customer service experience required
Occasional standing, bending, walking and lifting is also required.
Ability to communicate verbally and in writing in a professional manner
This is a primarily sedentary role, requiring sitting for extended periods of time while working at a computer terminal.
Highly motivated
Strong computer skills and ability to learn new software
Employee must be able to communicate effectively in a typical office environment with a standard level of office noise.
Benefits
Voluntary life insurance
Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
Paid Time Off (PTO)
Medical, dental, and vision benefits
Eight (8) holidays off – PAID!
Dependent Care Flex Spending Accounts
Company-paid basic life insurance, short-term and long-term disability
HSA and 401(k) benefits with employer matches
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1977
Year of establishment
The company was established in Saint Paul, Minnesota, marking the beginning of its journey as a family-owned business.
2023 Expansion
Significant acquisitions
In 2023, the company expanded its reach through strategic acquisitions, including Tool & Anchor Supply's Denver and Greeley branches.
Multi-Million Revenues
Financial performance
The company operates on a significant scale, achieving multi-million dollar revenues annually.
Several Hundred Employees
Workforce size
With a team of several hundred employees, the company has become a major player in its industry.
A quietly growing family-owned business that became a go-to partner for contractors across North America.
Expanded via opening branches and strategic acquisitions, expanding into multiple states and distribution centers.
Offers extensive services including tool and equipment rental, certified in-house repair, custom rigging, and overhead crane & hoist solutions.
Serves projects in mechanical, electrical, plumbing, road & bridge infrastructure, utility, and renewable energy sectors with expert tooling and support.
Typical customers include general contractors, electricians, plumbers, HVAC crews, utility, and infrastructure teams working on industrial and construction jobs.
Joined NEFCO in 2024, extending its reach further.
Remains focused on fast jobsite delivery, deep inventory, and reliable service that keeps tools working and crews moving.
Culture + Values
Committed to providing the best customer experience in the industry.
Focus on building lasting relationships through superior service, technical expertise, and product knowledge.
Dedicated to offering a broad selection of high-quality products and services.
Operate with integrity, honesty, and respect in all dealings.
Environment + Sustainability
2030 Goal
Net-Zero Emissions
Committed to achieving net-zero emissions by the year 2030.
Committed to reducing its environmental impact.
Implemented energy-efficient practices in operations and facilities.
Strives to source products and materials from sustainable suppliers.