BYD Retail Product Specialist at Al-Futtaim in Dubai, Dubai, United Arab Emirates | Kablio

Role

Description

crm management

lead conversion

sales targets

brand standards

customer education

market feedback

Maintain up-to-date knowledge of BYD models, features, and competitive positioning.
Ensure all display vehicles and marketing materials are presented to brand standards.
Follow up with customers post-sale to ensure satisfaction and encourage referrals.
Guide customers through the full sales journey, including product presentation, test drives, financing options, and delivery.
Convert leads to test drives and successful sales through proactive customer engagement.
Represent the BYD brand at both permanent retail stores and temporary pop-up locations.
Achieve monthly and quarterly sales targets for BYD units.
Maintain accurate records of leads, test drives, and sales in the CRM system.
Educate customers on electric vehicle technology, sustainability benefits, and ownership experience.
Work closely with marketing, aftersales, and operations teams to ensure seamless customer handover and service.
Provide feedback on customer insights and market trends to support continuous improvement.
Support store events and activations to drive footfall and engagement.

Requirements

english

driving license

microsoft excel

sales experience

negotiation

upselling

Written and spoken English is a must; 2nd language (Arabic/Russian/Mandarin) is beneficial
1-2 Years supervising/leading teams
Charismatic personality that gains customer confidence and trust
Exceptional written and spoken communication skills
Self-motivated and immune to allowing external market forces influence individual performance
Excellent interpersonal and communication skills.
Ability to multitask
Valid UAE Driving License
Deliver a premium, personalized customer experience aligned with BYD brand values.
Upselling skills and ability to create value from new products
Excellent planning and scheduling
Strong negotiation skills, with evident ability to influence customer choices
Established work ethic
4-5 years sales experience preferability in mid-luxury retail industry
Understanding and experience with Microsoft Office applications, with proficiency in Microsoft Excel
Adaptive and open to adopting new selling strategies and encompassing feedback

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

AED 11.4 bn

Annual Revenue

The company generates billions of dirhams annually, highlighting its significant regional economic impact.

30 Brands

Automotive Portfolio

Showcasing the company's extensive automotive presence across multiple countries in MENA and Asia.

300+ Stores

Retail Network

Highlighting the extensive retail operations that bring global brands to local markets.

Born in the 1930s as a family venture in Dubai, it evolved into a regional powerhouse across 18 countries.
It built a portfolio spanning automotive, retail, real estate, finance, health, and education divisions.
Real estate highlights include Dubai Festival City, mixed-use developments, and logistics hubs.
Financial services include insurance, broking, and consumer financing across the region.
Health segment delivers modern clinics and patient-centric care solutions.
Education arm partners with global institutions, supports Arabic excellence, and collaborates with NASA challenges.
The narrative includes pioneering projects like hydrogen fuel stations and AI-driven retail innovation.

Culture + Values

Customer obsession: We put the customer at the center of everything we do.
Integrity: We act with honesty and integrity in everything we do.
Innovation: We constantly seek new ways to improve and innovate.
Excellence: We are committed to delivering excellence in all our operations.
Sustainability: We are focused on creating a better future for all by delivering sustainable solutions.

Environment + Sustainability

2050

Net Zero Emissions Target

Commitment to achieving net-zero emissions by a specific year, reflecting long-term sustainability goals.

Expanding the portfolio of sustainable products and services across industries.
Improving energy efficiency across operations.
Minimizing waste and promoting recycling in all facilities.
Implementing green building initiatives in all new developments.

Inclusion & Diversity

Gender Diversity: Increased focus on balancing gender representation in leadership roles.
Workplace Inclusion: Initiatives aimed at fostering a more inclusive work environment for all employees.
Employee Resource Groups: Support for various employee-led groups that focus on diverse needs and communities.

Articles

Careers at Al-Futtaim

Al-Futtaim Automotive

Al-Futtaim Real Estate

Role

Description

crm management

lead conversion

sales targets

brand standards

customer education

market feedback

Maintain up-to-date knowledge of BYD models, features, and competitive positioning.
Ensure all display vehicles and marketing materials are presented to brand standards.
Follow up with customers post-sale to ensure satisfaction and encourage referrals.
Guide customers through the full sales journey, including product presentation, test drives, financing options, and delivery.
Convert leads to test drives and successful sales through proactive customer engagement.
Represent the BYD brand at both permanent retail stores and temporary pop-up locations.
Achieve monthly and quarterly sales targets for BYD units.
Maintain accurate records of leads, test drives, and sales in the CRM system.
Educate customers on electric vehicle technology, sustainability benefits, and ownership experience.
Work closely with marketing, aftersales, and operations teams to ensure seamless customer handover and service.
Provide feedback on customer insights and market trends to support continuous improvement.
Support store events and activations to drive footfall and engagement.

Requirements

english

driving license

microsoft excel

sales experience

negotiation

upselling

Written and spoken English is a must; 2nd language (Arabic/Russian/Mandarin) is beneficial
1-2 Years supervising/leading teams
Charismatic personality that gains customer confidence and trust
Exceptional written and spoken communication skills
Self-motivated and immune to allowing external market forces influence individual performance
Excellent interpersonal and communication skills.
Ability to multitask
Valid UAE Driving License
Deliver a premium, personalized customer experience aligned with BYD brand values.
Upselling skills and ability to create value from new products
Excellent planning and scheduling
Strong negotiation skills, with evident ability to influence customer choices
Established work ethic
4-5 years sales experience preferability in mid-luxury retail industry
Understanding and experience with Microsoft Office applications, with proficiency in Microsoft Excel
Adaptive and open to adopting new selling strategies and encompassing feedback

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

AED 11.4 bn

Annual Revenue

The company generates billions of dirhams annually, highlighting its significant regional economic impact.

30 Brands

Automotive Portfolio

Showcasing the company's extensive automotive presence across multiple countries in MENA and Asia.

300+ Stores

Retail Network

Highlighting the extensive retail operations that bring global brands to local markets.

Born in the 1930s as a family venture in Dubai, it evolved into a regional powerhouse across 18 countries.
It built a portfolio spanning automotive, retail, real estate, finance, health, and education divisions.
Real estate highlights include Dubai Festival City, mixed-use developments, and logistics hubs.
Financial services include insurance, broking, and consumer financing across the region.
Health segment delivers modern clinics and patient-centric care solutions.
Education arm partners with global institutions, supports Arabic excellence, and collaborates with NASA challenges.
The narrative includes pioneering projects like hydrogen fuel stations and AI-driven retail innovation.

Culture + Values

Customer obsession: We put the customer at the center of everything we do.
Integrity: We act with honesty and integrity in everything we do.
Innovation: We constantly seek new ways to improve and innovate.
Excellence: We are committed to delivering excellence in all our operations.
Sustainability: We are focused on creating a better future for all by delivering sustainable solutions.

Environment + Sustainability

2050

Net Zero Emissions Target

Commitment to achieving net-zero emissions by a specific year, reflecting long-term sustainability goals.

Expanding the portfolio of sustainable products and services across industries.
Improving energy efficiency across operations.
Minimizing waste and promoting recycling in all facilities.
Implementing green building initiatives in all new developments.

Inclusion & Diversity

Gender Diversity: Increased focus on balancing gender representation in leadership roles.
Workplace Inclusion: Initiatives aimed at fostering a more inclusive work environment for all employees.
Employee Resource Groups: Support for various employee-led groups that focus on diverse needs and communities.

Articles

Careers at Al-Futtaim

Al-Futtaim Automotive

Al-Futtaim Real Estate