Provide outstanding customer support, communicate with dealers via the phone, email, and face to face interpreting their concerns whether it is installation, or service, or training issues.
Create sales orders and return material authorizations on repair parts.
Attend, support, and lead facility or field training sessions for elevators.
Assist in the development and review of technical documents and training materials
Create sales orders and process return material authorizations for repair parts
Provide information about products, services and application information.
Support technical support and training teams with special projects as needed
Conduct training sessions (in-person in Sarasota, FL, virtually, or on-site at dealer locations)
Support the training and technical support teams.
Develop or review technical documents as needed.
Deliver phone and email support for installation, service, and product questions
Lead facility and field training for homelifts and elevator products
Requirements
homelift
electrical systems
mechanical systems
schematics
google suite
driver's license
Understanding of the homelift market, preferably shaftless, and end-customer issues
Ability to prioritize and manage multiple customer issues
Complete understanding of homelift, vertical platform lift, or elevator technology
Working knowledge of electrical and mechanical systems
Able to explain complex concepts in a simple manner
Must possess a valid driver's license and be willing to travel with varied notice
Strong written and verbal communication skills
Understanding of electrical and mechanical systems
Well-organized, able to manage travel and prioritize multiple issues
Ability to organize travel, and be able to travel for at least two weeks at a time
Valid driver’s license and willingness to travel as needed
Knowledge of computer applications, including the Internet, Google platform, and Microsoft Office applications
Confident and comfortable speaking to small groups
Ability to read and understand schematics
Strong understanding of homelifts, vertical platform lifts, or elevator systems
Strong interpersonal skills – written and verbal
Familiarity with the Google platform and Microsoft Office Suite
Proficiency with digital tools: webinars, video, interactive learning
Ability to explain technical concepts clearly and simply
Ability to read and interpret schematics
Able to speak confidently in front of small groups
Knowledge of current training techniques and tools including webinars, video, and interactive learning
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 1998
Year Founded
The company was established in 1998 as a leading provider of mobility solutions.
Specializing in vehicle lifts, stair lifts, and ramps.
Products are designed to improve accessibility for individuals with mobility challenges.
Serves a broad range of sectors, including residential and commercial markets, with an emphasis on improving independence and quality of life.
Innovative solutions include mobility lifts for vehicles, residential accessibility products, and custom solutions tailored to individual needs.
Aims to provide high-quality, reliable products that enhance daily living for those with mobility issues.
Notable for its commitment to designing and manufacturing durable and easy-to-use mobility products, becoming a trusted name in the industry.
Culture + Values
76% employee satisfaction
Employee satisfaction rate
A high percentage of employees find their work environment enjoyable compared to the typical U.S. company.
88% community pride
Community contribution sentiment
Most employees feel positively about the company's impact and involvement in the community.
87% job responsibility
Employee responsibility levels
The majority of employees report being trusted with significant responsibilities in their roles.
86% resource support
Resource satisfaction
Employees feel well-equipped with the necessary tools and resources to perform their jobs effectively.
A high percentage of employees feel a sense of pride in their accomplishments.
Most employees believe their customers would rate their service as 'excellent'.
Environment + Sustainability
2040 Net-Zero
Carbon Emissions Pledge
The company has committed to achieving net-zero carbon emissions by 2040.
40% Reduction
Emissions Target
On track to reduce Scope 1 and 2 emissions by 40% by 2025.
100% Renewable
Factory Electricity
Achieved 100% renewable electricity in factories three years ahead of the 2025 target.
14 Energy Star Models
Sustainable Products
Developed 14 Energy Star-certified products between 2021–2022.
Pledged net-zero carbon emissions by 2040
Committed to zero waste to landfill at manufacturing sites by 2025
Hungary facility uses geothermal heating/cooling plus solar power
墨西哥站点的太阳能板产生了9%的电力,减少了每年960吨CO₂e
印度工厂因太阳能应用获得了'能效单元'奖
通过生物燃料减少了10吨CO₂e的空运排放
采用大豆墨水印刷并避免使用原生塑料包装
推出了使用可回收材料的产品:例如Aura Studio 4(100%可回收聚酯纤维,100%可回收铝,85%消费后回收塑料)
开发了6种由90%以上可回收塑料制成的产品,以及30种完全可持续包装的产品。
Inclusion & Diversity
has not publicly disclosed a DEI strategy or gender‑related data