Community Director - Pointe on 88th and Oakwood

Description

• Operates computers and other technological devices on site, including but not limited to security systems, cameras, copiers / scanners / printers.
• Ensures property maintenance and work orders are completed to resolve issues in a timely manner.
• Mentors team and staff, inspiring them to give their best each day, while developing their professional skills.
• Drives property performance by participating in resident events, marketing the property, and focusing on resident retention.
• Meet targeted revenue goals by exceeding occupancy budgets, improving resident retention, and monitoring the property's financial performance.
• Ensures all team members abide by federal fair housing standards and all other applicable laws.
• Trains and supervises onsite staff, in accordance with all company policies and procedures, while modeling our core values in all interactions.
• Maintains complaint and consistent resident files onsite in either electronic and/or hardcopy format, while ensuring all files are cared for with the utmost consideration for confidentiality.
• Frequently sit, stand and walk.
• Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
• Effectively manage staff, operations, and financial performance of your community.
• Stewards the financial management of the community by creating, reviewing, and submitting required daily and weekly reports.
• Provides guidance on company policies and procedures, while communicating company requirements and announcements.
• Responds to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents.
• Presents a professional image and effectively represents the company to residents, vendors, and owners alike.
• Be the primary representative of EPM to residents, vendors, and employees.

Requirements

• Proactive attention to detail, searching constantly for ways to improve your property
• Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.
• Frequently required to use hands or fingers to handle or feel objects, tools or controls.
• Travel up to 10% of the time.
• Regularly required to talk or hear.
• Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary.
• Previous experience leading a team to meet success through positive motivation, goal setting, and accountability.
• Minimum (2) years of multi-family property management experience required.
• Previous Community Manager, Property Manager, or Community Manager experience, preferred.
• Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
• Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
• Customer Experience
• Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents.
• Occasionally lift and/or move up to 25 pounds.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance